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Consumers switching service provider after bad customer service in the UK 2013

Percentage of consumers who would switch service provider after one incidence of bad customer service in the United Kingdom (UK) in 2013, by organisation type

by Statista Research Department, last edited Jul 31, 2013
Consumers switching service provider after bad customer service in the UK 2013 This statistic shows the percentage of consumers who would switch service provider after one incidence of bad customer service in the United Kingdom in 2013, by organisation type. Of respondents, 30 percent claimed they would change their credit card provider after a bad customer service experience and 33 percent would change their insurance company in the same case.
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Percentage of consumers who would switch service provider after one incidence of bad customer service in the United Kingdom (UK) in 2013, by organisation type

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