Number of complaints regarding buildings insurance submitted to the Financial Ombudsman in the United Kingdom (UK) from 2009/2010 to 2017/2018

Buildings insurance related customer complaints in the UK 2009-2018 This statistic illustrates the number of complaints submitted to the Financial Ombudsman regarding buildings insurance related issues in the United Kingdom (UK) between the financial years of 2009/2010 to 2017/2018. It can be seen that the number of buildings insurance complaints increased overall during the period under observation, reaching a total of more than 4.7 thousand as of 2017. The smallest number of complaints during this period were found in 2009/2010, when a total of over 3.4 thousand complaints were recorded.
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Number of complaints
2009/10 3,437
2010/11 3,469
2011/12 4,556
2012/13 4,611
2013/14 4,095
2014/15 4,510
2015/16 4,095
2016/17 4,815
2017/18 4,726
Number of complaints
2009/10 3,437
2010/11 3,469
2011/12 4,556
2012/13 4,611
2013/14 4,095
2014/15 4,510
2015/16 4,095
2016/17 4,815
2017/18 4,726
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Description Source More information
This statistic illustrates the number of complaints submitted to the Financial Ombudsman regarding buildings insurance related issues in the United Kingdom (UK) between the financial years of 2009/2010 to 2017/2018. It can be seen that the number of buildings insurance complaints increased overall during the period under observation, reaching a total of more than 4.7 thousand as of 2017. The smallest number of complaints during this period were found in 2009/2010, when a total of over 3.4 thousand complaints were recorded.
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Release date
May 2018
Region
United Kingdom
Survey time period
2009/2010 to 2017/2018
Supplementary notes
Financial years ended 31st of March.

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