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Main services retailers look for from their last mile delivery providers 2017
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Main services retailers look for from their last mile delivery providers 2017
Which services are you looking for from your last mile partner(s)?*
This statistic illustrates the findings of a 2017 retail supply chain survey that took place in North America and Europe regarding the most common services retailers are looking for from their last mile delivery providers. According to the survey, 66 percent of retail respondents stated that they expect their last mile partners to offer next day delivery.
Which services are you looking for from your last mile partner(s)?*
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Description
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More information
This statistic illustrates the findings of a 2017 retail supply chain survey that took place in North America and Europe regarding the most common services retailers are looking for from their last mile delivery providers. According to the survey, 66 percent of retail respondents stated that they expect their last mile partners to offer next day delivery.
Show more- Show sources information
- Show publisher information
- Release date
- February 2018
- Region
- North America, Europe
- Survey time period
- 2017
- Number of respondents
- 323 respondents
- Special properties
- 194 logistics executives and 129 supply chain executives from retail.
- Supplementary notes
-
The source does not specify the type of survey; the source does not specify the age of respondents.
* The source mentions the answers come from retail respondents.
Multiple answers were possible.
Source
- Show sources information
- Show publisher information
- Release date
- February 2018
More information
- Region
- North America, Europe
- Survey time period
- 2017
- Number of respondents
- 323 respondents
- Special properties
- 194 logistics executives and 129 supply chain executives from retail.
- Supplementary notes
-
The source does not specify the type of survey; the source does not specify the age of respondents.
* The source mentions the answers come from retail respondents.
Multiple answers were possible.
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Last mile delivery
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Statistics on "Last mile delivery"
- Market overview
The most important statistics
- Year-on-year percentage change in global parcels and express volume from 2012 to 2017Year-on-year change - parcels and express volume worldwide 2012-2017
- Parcel delivery time in developed and dense cities in 2017, by time of the day (in hours per cubic meter)Parcel delivery time in developed and dense cities - by time of the day 2017
- Mileage of parcel delivery in developed and dense cities in 2017, by delivery method (in kilometers per cubic meter)Parcel delivery mileage in developed and dense cities - by type and method 2017
- Breakdown of parcel delivery costs in developed and dense cities in 2017, by delivery method (in U.S. dollars per cubic meter)Costs of parcel delivery in developed and dense cities - by type and method 2017
- Breakdown of parcel delivery costs in developed and dense cities in 2017, by time of the day (in U.S. dollars per cubic meter)Costs of parcel delivery in developed and dense cities by time of the day 2017
- What are your customers demanding most from their last mile services?*Customers demand on last mile services from retailers 2017
- Customers
The most important statistics
- Most used methods in package delivery worldwide in 2018Package delivery methods used around the world 2018
- Which of these services offered by shipping providers have you already used?Use of services offered by shipping providers among U.S. online shoppers 2017
- How long did it take, from buying the product online until the order was delivered?Average delivery speed of cross-border purchases 2018
- Most common services logistics' customers demand for in last mile delivery in 2017Most in-demand services logistics' customers ask for in last mile delivery 2017
- Consumer expectation regarding online order shipping in the United States as of February 2017U.S. online order shipping expectations and offers 2017
- Merchants
The most important statistics
- Biggest challenges for logistics providers in last mile delivery in 2017Challenges for logistics providers in last mile delivery 2017
- Level of importance of last-mile delivery initiatives among retailers and manufacturers in the world in 2017, by typeImportance of last-mile delivery among retailers and manufacturers worldwide 2017
- What measures have you implemented to improve customer service for your last mile delivery?Improvement of customer services in last mile delivery 2017
- Which area are you investing in most heavily to evolve your inventory management practices?Most important inventory management practices where retailers are investing 2016-2017
- What role does the bricks and mortar store play in your supply chain beyond bricks and mortar retail?Role of the brick and mortar store in the supply chain 2016-2017
- Which services are you looking for from your last mile partner(s)?*Main services retailers look for from their last mile delivery providers 2017
- Which services do you currently provide for your last mile customers?Main services provided for last mile delivery 2017
- Courier providers
The most important statistics
- Leading delivery service providers in the world when shopping online in 2018Most used shipping service providers among online shoppers worldwide 2018
- Couriers and local delivery service providers' global market share in 2017Market share of couriers and local delivery services - worldwide 2017
- Deutsche Post DHL's revenue in 2018, by region (in million euros)*Deutsche Post DHL - revenue by region 2018
- DHL's external revenue in FY 2018, by segment (in million euros)DHL - revenue by segment 2018
- United Parcel Service of America Inc.'s revenue from FY 2008 to FY 2018 (in million U.S. dollars)UPS - revenue 2008-2018
- United Parcel Service's package revenue in FY 2018, by segment (in million U.S. dollars)Package revenue of UPS by segment 2018
- FedEx Express' package revenue from FY 2013 to FY 2018 (in million U.S. dollars)Package revenue of FedEx Express 2013-2018
- Market outlook
The most important statistics
- Estimated revenue of the courier, express and parcel (CEP) market between 2015 and 2025, by region (in billion euros)Revenue of the courier, express and parcel (CEP) sector by region 2015-2025
- Estimated courier, express and parcel (CEP) services revenue growth between 2015 and 2025, by regionRevenue growth in the courier, express and parcel (CEP) sector by region 2015-2025
- Market share of parcel services in the United States in 2017, by segmentThe parcel market in the U.S. - share by segment 2017
- Market share of parcel services in the United States in 2017, by product typeThe parcel market in the U.S. - share by product type 2017
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- Retailers in the U.S. - holiday season online ad spend share 2015
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Studies
- Last mile delivery
- The Last Mile Retail Study 2018
- Last Mile Delivery: What Shoppers Want and How to Save Retail 2018
- The Last Mile Logistics Whitepaper 2018
- Making the last mile pay 2016
- Public Perception of Self-Driving Technology for Long-Haul Trucking and Last-Mile Delivery...
- Top Trends in Shipping 2018
- Parcel market in the Netherlands
- Parcel market in Belgium
- Redefining Final Mile Delivery in the Age of the Customer 2017
- Reverse logistics
- IMRG MetaPack UK Delivery Index Report
- Reverse Logistics and the U.S. Postal Service 2018
- 2018 State of eCommerce Delivery
Statistics on "Last mile delivery"
- Year-on-year percentage change in global parcels and express volume from 2012 to 2017
- Parcel delivery time in developed and dense cities in 2017, by time of the day (in hours per cubic meter)
- Mileage of parcel delivery in developed and dense cities in 2017, by delivery method (in kilometers per cubic meter)
- Breakdown of parcel delivery costs in developed and dense cities in 2017, by delivery method (in U.S. dollars per cubic meter)
- Breakdown of parcel delivery costs in developed and dense cities in 2017, by time of the day (in U.S. dollars per cubic meter)
- What are your customers demanding most from their last mile services?*
- Most used methods in package delivery worldwide in 2018
- Which of these services offered by shipping providers have you already used?
- How long did it take, from buying the product online until the order was delivered?
- Most common services logistics' customers demand for in last mile delivery in 2017
- Consumer expectation regarding online order shipping in the United States as of February 2017
- Biggest challenges for logistics providers in last mile delivery in 2017
- Level of importance of last-mile delivery initiatives among retailers and manufacturers in the world in 2017, by type
- What measures have you implemented to improve customer service for your last mile delivery?
- Which area are you investing in most heavily to evolve your inventory management practices?
- What role does the bricks and mortar store play in your supply chain beyond bricks and mortar retail?
- Which services are you looking for from your last mile partner(s)?*
- Which services do you currently provide for your last mile customers?
- Leading delivery service providers in the world when shopping online in 2018
- Couriers and local delivery service providers' global market share in 2017
- Deutsche Post DHL's revenue in 2018, by region (in million euros)*
- DHL's external revenue in FY 2018, by segment (in million euros)
- United Parcel Service of America Inc.'s revenue from FY 2008 to FY 2018 (in million U.S. dollars)
- United Parcel Service's package revenue in FY 2018, by segment (in million U.S. dollars)
- FedEx Express' package revenue from FY 2013 to FY 2018 (in million U.S. dollars)
- Estimated revenue of the courier, express and parcel (CEP) market between 2015 and 2025, by region (in billion euros)
- Estimated courier, express and parcel (CEP) services revenue growth between 2015 and 2025, by region
- Market share of parcel services in the United States in 2017, by segment
- Market share of parcel services in the United States in 2017, by product type
- Most popular retailers ranked by Instagram upstream traffic as of August 2013
- Artificial intelligence (AI) job replacement rate in retail organizations worldwide in 2017 and 2018
- Share of respondents who need to be able to check products online or in-store quickly for their shopping experience in the Middle East and North Africa in 2017, by country
- Holiday season paid search advertising spending of select retailers in the United States in 2015 (in million U.S. dollars)
- Market share of Asda in the entertainment retail market in Great Britain (UK) from July 2013 to July 2017
- Most popular types of retail apps based on downloads worldwide in 2018
- Share of retailers using online sales channels in the United Kingdom (UK) from 2011 to 2013*
- Share of respondents who need a knowledgeable sales assistant for their shopping experience in the Middle East and North Africa in 2017, by country
- Share of respondents who need fast and simple in-store wi-fi access for their shopping experience in the Middle East and North Africa in 2017, by country
- Market share of Tesco in the entertainment retail market in Great Britain (UK) from July 2016 to July 2017
- Percentage of U.S. dietary supplement users who purchase their supplements always at the same place as of 2012*
- Most popular retailers ranked by YouTube upstream traffic as of August 2013
- Leading paid search advertisers in Canada between June 2016 and March 2017, by number of clicks (in millions)
- Share of online in holiday season advertising spending of select retailers in the United States in 2015
- Market share of HMV in the entertainment retail market in Great Britain (UK) from July 2013 to July 2017
- Number of retail trade establishments in Canada as of December 2016, by employment size
- Major retailers of electricity in Connecticut in 2015, based on retail sales and by sector (in million megawatt hours)
- Have you looked for/bought sex toys in a sex shop/erotic shop (traditional retailer)?
- Distribution of wholesaler and retail firms (excl. vehicles and motorcycles) that employ information and communication technology (ICT) specialists in Italy 2014, by employment
- Sales value of the leading 10 domestic appliance retail companies in Spain in 2017 (in million euros)
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