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Main services retailers look for from their last mile delivery providers 2017
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Main services retailers look for from their last mile delivery providers 2017
Which services are you looking for from your last mile partner(s)?*
by E. Mazareanu,
last edited
Mar 16, 2018
This statistic illustrates the findings of a 2017 retail supply chain survey that took place in North America and Europe regarding the most common services retailers are looking for from their last mile delivery providers. According to the survey, 66 percent of retail respondents stated that they expect their last mile partners to offer next day delivery.
Which services are you looking for from your last mile partner(s)?*
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by E. Mazareanu,
last edited
Mar 16, 2018
This statistic illustrates the findings of a 2017 retail supply chain survey that took place in North America and Europe regarding the most common services retailers are looking for from their last mile delivery providers. According to the survey, 66 percent of retail respondents stated that they expect their last mile partners to offer next day delivery.
- Show sources information
- As a Premium user you get access to the detailed source references and background information about this statistic.
- Show publisher information
- Release date
- February 2018
- Region
- North America, Europe
- Survey time period
- 2017
- Number of respondents
- 323 respondents
- Special properties
- 194 logistics executives and 129 supply chain executives from retail.
- Supplementary notes
-
The source does not specify the type of survey; the source does not specify the age of respondents.
* The source mentions the answers come from retail respondents.
Multiple answers were possible.
Source
- Show sources information
- As a Premium user you get access to the detailed source references and background information about this statistic.
- Show publisher information
- Release date
- February 2018
More information
- Region
- North America, Europe
- Survey time period
- 2017
- Number of respondents
- 323 respondents
- Special properties
- 194 logistics executives and 129 supply chain executives from retail.
- Supplementary notes
-
The source does not specify the type of survey; the source does not specify the age of respondents.
* The source mentions the answers come from retail respondents.
Multiple answers were possible.
Other statistics on the topic
Last-mile delivery
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Statistics on "Last mile delivery"
- Market overview
The most important statistics
- Year-on-year percentage change in global parcels and express volume from 2012 to 2017Year-on-year change - parcels and express volume worldwide 2012-2017
- Parcel delivery time in developed and dense cities in 2017, by time of the day (in hours per cubic meter)Parcel delivery time in developed and dense cities - by time of the day 2017
- Mileage of parcel delivery in developed and dense cities in 2017, by delivery method (in kilometers per cubic meter)Parcel delivery mileage in developed and dense cities - by type and method 2017
- Breakdown of parcel delivery costs in developed and dense cities in 2017, by delivery method (in U.S. dollars per cubic meter)Costs of parcel delivery in developed and dense cities - by type and method 2017
- Breakdown of parcel delivery costs in developed and dense cities in 2017, by time of the day (in U.S. dollars per cubic meter)Costs of parcel delivery in developed and dense cities by time of the day 2017
- What are your customers demanding most from their last mile services?*Customers demand on last mile services from retailers 2017
- Customers
The most important statistics
- Most used methods in package delivery worldwide in 2018Package delivery methods used around the world 2018
- Which of these services offered by shipping providers have you already used?Use of services offered by shipping providers among U.S. online shoppers 2017
- How long did it take, from buying the product online until the order was delivered?Average delivery speed of cross-border purchases 2018
- Most common services logistics' customers demand for in last mile delivery in 2017Most in-demand services logistics' customers ask for in last mile delivery 2017
- Consumer expectation regarding online order shipping in the United States as of February 2017U.S. online order shipping expectations and offers 2017
- Merchants
The most important statistics
- Biggest challenges for logistics providers in last mile delivery in 2019Challenges for logistics providers in last mile delivery 2019
- Level of importance of last-mile delivery initiatives among retailers and manufacturers in the world in 2017, by typeImportance of last-mile delivery among retailers and manufacturers worldwide 2017
- What measures have you implemented to improve customer service for your last mile delivery?Improvement of customer services in last mile delivery 2017
- Which area are you investing in most heavily to evolve your inventory management practices?Most important inventory management practices where retailers are investing 2016-2017
- What role does the bricks and mortar store play in your supply chain beyond bricks and mortar retail?Role of the brick and mortar store in the supply chain 2016-2017
- Which services are you looking for from your last mile partner(s)?*Main services retailers look for from their last mile delivery providers 2017
- Which services do you currently provide for your last mile customers?Main services provided for last mile delivery 2017
- Courier providers
The most important statistics
- Leading delivery service providers in the world when shopping online in 2018Most used shipping service providers among online shoppers worldwide 2018
- Couriers and local delivery service providers' global market share in 2017Market share of couriers and local delivery services - worldwide 2017
- Deutsche Post DHL's revenue in 2018, by region (in million euros)*Deutsche Post DHL - revenue by region 2018
- DHL's external revenue in FY 2018, by segment (in million euros)DHL - revenue by segment 2018
- United Parcel Service of America Inc.'s revenue from FY 2008 to FY 2018 (in million U.S. dollars)UPS - revenue 2008-2018
- United Parcel Service's package revenue in FY 2018, by segment (in million U.S. dollars)Package revenue of UPS by segment 2018
- FedEx Express' package revenue from FY 2013 to FY 2019 (in million U.S. dollars)Package revenue of FedEx Express 2013-2019
- Market outlook
The most important statistics
- Estimated revenue of the courier, express and parcel (CEP) market between 2015 and 2025, by region (in billion euros)Revenue of the courier, express and parcel (CEP) sector by region 2015-2025
- Estimated courier, express and parcel (CEP) services revenue growth between 2015 and 2025, by regionRevenue growth in the courier, express and parcel (CEP) sector by region 2015-2025
- Market share of parcel services in the United States in 2017, by segmentThe parcel market in the U.S. - share by segment 2017
- Market share of parcel services in the United States in 2017, by product typeThe parcel market in the U.S. - share by product type 2017
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Statistics on "Last mile delivery"
- Year-on-year percentage change in global parcels and express volume from 2012 to 2017
- Parcel delivery time in developed and dense cities in 2017, by time of the day (in hours per cubic meter)
- Mileage of parcel delivery in developed and dense cities in 2017, by delivery method (in kilometers per cubic meter)
- Breakdown of parcel delivery costs in developed and dense cities in 2017, by delivery method (in U.S. dollars per cubic meter)
- Breakdown of parcel delivery costs in developed and dense cities in 2017, by time of the day (in U.S. dollars per cubic meter)
- What are your customers demanding most from their last mile services?*
- Most used methods in package delivery worldwide in 2018
- Which of these services offered by shipping providers have you already used?
- How long did it take, from buying the product online until the order was delivered?
- Most common services logistics' customers demand for in last mile delivery in 2017
- Consumer expectation regarding online order shipping in the United States as of February 2017
- Biggest challenges for logistics providers in last mile delivery in 2019
- Level of importance of last-mile delivery initiatives among retailers and manufacturers in the world in 2017, by type
- What measures have you implemented to improve customer service for your last mile delivery?
- Which area are you investing in most heavily to evolve your inventory management practices?
- What role does the bricks and mortar store play in your supply chain beyond bricks and mortar retail?
- Which services are you looking for from your last mile partner(s)?*
- Which services do you currently provide for your last mile customers?
- Leading delivery service providers in the world when shopping online in 2018
- Couriers and local delivery service providers' global market share in 2017
- Deutsche Post DHL's revenue in 2018, by region (in million euros)*
- DHL's external revenue in FY 2018, by segment (in million euros)
- United Parcel Service of America Inc.'s revenue from FY 2008 to FY 2018 (in million U.S. dollars)
- United Parcel Service's package revenue in FY 2018, by segment (in million U.S. dollars)
- FedEx Express' package revenue from FY 2013 to FY 2019 (in million U.S. dollars)
- Estimated revenue of the courier, express and parcel (CEP) market between 2015 and 2025, by region (in billion euros)
- Estimated courier, express and parcel (CEP) services revenue growth between 2015 and 2025, by region
- Market share of parcel services in the United States in 2017, by segment
- Market share of parcel services in the United States in 2017, by product type
- Holiday season advertising spending of select retailers in the United States in 2015 (in million U.S. dollars)
- Artificial intelligence (AI) job replacement rate in retail organizations worldwide in 2017 and 2018
- Market share of GAME in the entertainment retail market in Great Britain (UK) from July 2013 to July 2017
- Artificial intelligence (AI) use case distribution in retail organizations worldwide in 2018, by function
- Share of respondents who need to be able to check products online or in-store quickly for their shopping experience in the Middle East and North Africa in 2017, by country
- Market share of Asda in the entertainment retail market in Great Britain (UK) from July 2013 to July 2017
- Level of trust in various business entity types for consumers in the United Kingdom (UK) from 2014 to 2015
- Estimated sales captured by retailers with store and non-store presence in selected European home and garden markets in 2013 (in billion euros)
- Familiarity of retailers with voice assistants in the Netherlands in 2018, by device
- Share of local top retailers with significant international traffic in the Nordic countries in 2017
- Most popular YouTube channels of retailers in Finland as of August 2019, by number of video views
- Market share of Morrisons in the entertainment retail market in Great Britain (UK) from July 2013 to July 2017
- Artificial intelligence (AI) job creation rate in retail organizations worldwide in 2017 and 2018
- Luxury retailers holiday season advertising spending in the United States in 2015 (in million U.S. dollars)
- Number of businesses in the baked goods and confectionery retail sector in Germany from 2002 to 2016
- Major retailers of electricity in North Dakota in 2015, based on retail sales and by sector (in gigawatt hours)
- Average square footage per store of Sleep Number Corp. in the United States from 2014 to 2018 (in square feet)**
- Monthly sales of artwork and other home decorating products at large retailers in Canada from 2014 to 2016 (in million Canadian dollars)
- Number of loyalty cards in circulation from selected retailers in Switzerland in 2016 (in 1,000)
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