Digitalization of the hospitality industry worldwide

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Statista dossier on the digitalization of the hospitality industry worldwide

This dossier presents a range of statistics and facts on digitalization of the hospitality industry worldwide. It includes information on reasons for digitalization, customer opinions, cloud computing, and more.

Table of contents

    • Global market size of the hospitality industry 2020-2021

    • Global market size of the smart hospitality sector 2019-2025

    • Key business priorities of travel and hospitality companies worldwide 2020

    • Key areas of digital strategy for travel/hospitality companies worldwide 2020

    • Travel/hospitality company confidence in meeting digital objectives worldwide 2020

    • Share of travel/hospitality companies incorporating digitalization worldwide 2020

    • Key reasons for hoteliers to use technology worldwide 2021

    • Importance of data analytics to travel and hospitality companies worldwide 2020

    • Travel/hosp. companies confidence in personalizing customer experience worldwide 2020

    • Key reasons for hoteliers to implement new technologies worldwide 2021

    • Key aspects of the guest experience hoteliers want to digitalize worldwide 2021

    • Odds of hotels implementing guest messaging solutions in the next year worldwide 2021

    • COVID-19: global travelers opinions on accommodations use of latest tech 2020

    • COVID-19: global travelers opinions on lodging using the latest tech 2020, by country

    • Global hotel check-in/out tech preferences worldwide 2020

    • Percentage of hotel guests that would use an app to order room service worldwide 2020

    • Percentage of global hotel guests that would use an app to open their room door 2020

    • Global hotel guests that would use an app to order from hotel restaurants 2020

    • Cloud-based IT software benefits in the travel/hospitality industry worldwide 2020

    • Familiarity with cloud computing in the travel/hospitality industry worldwide 2020

    • Key benefits of cloud computing in the hotel industry worldwide 2020

    • Hotels transferring to cloud tech in the next two years worldwide 2021

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