Reverse logistics

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Statista Dossier about reverse logistics

This dossier presents statistics and facts on the reverse logistics market worldwide. It includes data regarding the costs of returns worldwide and also in the United States. It presents the leading retailers and gives an insight into the consumer behavior when returning goods.

Table of contents

  • 1. Overview

    • Parcel shipping volume worldwide 2013-2026

    • Parcel shipping volume worldwide by country 2019

    • Global reverse logistics market size 2017-2025

    • Global retail e-commerce sales 2014-2023

    • Worldwide e-commerce share of retail sales 2015-2023

    • Return deliveries - costs by region 2015-2019

    • Return deliveries - costs in U.S. 2017-2020

    • Online purchase - return delivery method 2019

  • 2. Segments

    • Return deliveries in retail - costs in U.S. 2012-2020

    • Return deliveries in e-commerce - costs in U.S. 2014-2023

    • Monthly cost of processing returns U.S. 2018

    • Return deliveries in U.S. - National Returns Day 2016-2020

    • Common reasons for returns in the world 2019

  • 3. Companies

    • Global e-commerce market share of leading e-retailers 2019

    • Alibaba's annual e-commerce revenue FY 2010-FY 2020, by region

    • Rakuten Group's quarterly domestic e-commerce GMS 2014-2020

    • Annual net sales of Amazon 2004-2020

    • eBay: annual net revenue in the United States 2013-2019

    • Revenues of online retailer OTTO 2012-2019/20

  • 4. Consumer behavior

    • Reasons for returning items as reported by U.S. merchants 2018

    • Number of days acceptable for dealing with returns by age U.S.& U.K. 2018

    • Methods used by global consumers to return an online purchase 2019

    • Bracketing online purchases by country 2019

    • Online shoppers' satisfaction with the returns process by country 2019

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