Reverse logistics

The Statista dossier
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Statista dossier about reverse logistics

This dossier presents statistics and facts on the reverse logistics market worldwide. It includes data regarding the costs of returns worldwide and also in the United States. It presents the leading retailers in the U.S. and gives an insight into the consumer behavior when returning goods.

Table of contents

  • 1. Market overview
    • Global e-commerce market share of leading e-retailers 2016

    • U.S. e-retailers: mass merchant market share 2017

    • Monthly unique visitors to U.S. retail websites 2017

    • Return deliveries - costs by region 2015

    • Return deliveries - U.S. versus global costs 2015

    • Return deliveries - reason for returning and shopping channel 2015

  • 2. Market leaders
    • Leading e-retailers worldwide 2015, based on retail revenue

    • Global e-commerce revenue of Amazon, Otto Group and Rakuten 2016

    • Year-over-year revenue growth of Amazon and eBay 2006-2017

    • Amazon: shipping revenue and outbound shipping costs 2006-2016

    • eBay: annual net revenue in the United States 2013-2017

    • Walmart's net sales worldwide from 2008 to 2018, by division

  • 3. Return policy
    • Online purchases - return policy characteristics 2016

    • Return policy characteristics preventing U.S. customers from making purchases 2016

    • In-store purchases - return policy characteristics 2016

    • Shopping behavior of online shoppers based on return policy worldwide 2016

    • Amount of time for a product to be added back into inventory and resold 2017

  • 4. Consumer behavior
    • Providers primarily responsible for managing return deliveries 2015

    • Most returned goods by online shoppers 2016

    • Online purchase - return delivery method 2017

    • Preferred method of return in U.S. - shopping channel 2017

    • Shopping behavior of U.S. consumers after returning an item 2017

    • Free returns: U.S. consumers' likeliness to shop more online 2016

    • In-store returns: U.S. consumers' likeliness to shop more online 2016

    • Online returns: U.S. consumers' likeliness to shop more online 2016

  • 5. Bracketing
    • Most common goods bracketed by U.S. shoppers 2016

    • Share of U.S. shoppers who bracket by gender 2016

    • Share of U.S. shoppers who bracket by age 2016

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