The majority of French in the survey pointed out fears about data security, especially the potential threat of someone else accessing their data and using it against them in some way, in the year 2019.
One other concern was a lack of support and assistance while using online services.
Along with the British, the French were the most susceptible to concerns about digital government services amongst the survey participants.
Possible downsides of digitalized government and administrative services perceived by the French in 2019
Characteristic
Share of respondents
Someone could access the data that I put online
72%
The data could be used to my detriment
71%
There might be a lack of support and assistance
68%
Once entered, data may not be modified after the process has started
60%
Preference of personal contact with state and administrative personnel
58%
0%10%20%30%40%50%60%70%80%
Add this content to your personal favorites. These can be accessed from the favorites menu in the main navigation.
You have no right to use this feature.
Make sure to contact us if you are interested in scientific citation.
You can upgrade your account to enable this functionality for all statistics.
This feature is not available with your current account.Request access
This question was phrased by the source as follows: "En ce qui concerne les services numériques développés par l’Etat et l’administration, êtes-vous d’accord ou pas d’accord avec les affirmations suivantes"
* The source adds the following information: 1,005 French people were assessed. The total number of participants equalled to 6,011, from six countries (France, UK, Germany, Norway, Spain and Italy). The report has been prepared in accordance with the international standard ISO 20252 "Market studies, social studies and opinion".
Statista has been my savior on several occasions.
The site is easy to maneuver and the data is in a format that can
go right into a report or presentation.
Learn more about how Statista can support your business.
Ipsos, & Sopra Steria. (November 12, 2019). Possible downsides of digitalized government and administrative services perceived by the French in 2019 [Graph]. In Statista. Retrieved April 06, 2025, from https://www.statista.com/statistics/1188564/e-administration-services-government-downsides-concerns-france/
Ipsos, und Sopra Steria. "Possible downsides of digitalized government and administrative services perceived by the French in 2019." Chart. November 12, 2019. Statista. Accessed April 06, 2025. https://www.statista.com/statistics/1188564/e-administration-services-government-downsides-concerns-france/
Ipsos, Sopra Steria. (2019). Possible downsides of digitalized government and administrative services perceived by the French in 2019. Statista. Statista Inc.. Accessed: April 06, 2025. https://www.statista.com/statistics/1188564/e-administration-services-government-downsides-concerns-france/
Ipsos, and Sopra Steria. "Possible Downsides of Digitalized Government and Administrative Services Perceived by The French in 2019." Statista, Statista Inc., 12 Nov 2019, https://www.statista.com/statistics/1188564/e-administration-services-government-downsides-concerns-france/
Ipsos & Sopra Steria, Possible downsides of digitalized government and administrative services perceived by the French in 2019 Statista, https://www.statista.com/statistics/1188564/e-administration-services-government-downsides-concerns-france/ (last visited April 06, 2025)
Possible downsides of digitalized government and administrative services perceived by the French in 2019 [Graph], Ipsos, & Sopra Steria, November 12, 2019. [Online]. Available: https://www.statista.com/statistics/1188564/e-administration-services-government-downsides-concerns-france/
Profit from additional features with an Employee Account
Please create an employee account to be able to mark statistics as favorites.
Then you can access your favorite statistics via the star in the header.
Profit from the additional features of your individual account
Currently, you are using a shared account. To use individual functions (e.g., mark statistics as favourites, set
statistic alerts) please log in with your personal account.
If you are an admin, please authenticate by logging in again.
