The coronavirus pandemic hit the global business tourism industry hard as the ability to travel was limited in order to reduce the spread of the virus. As a result, most business travel companies were forced to take action, implementing layoffs or furloughs. According to a November 2020 survey, 73 percent of respondents stated that frontline service providers (i.e. fight attendants, travel agents, and hotel concierges) were greatly affected by layoffs or furloughs due to the pandemic. Respondents were employed by travel suppliers or travel management companies that had laid off or furloughed employees.
To what extent have employees at your travel company been affected by layoffs/furloughs during the coronavirus (COVID-19) pandemic?
Respondents were employed by travel suppliers and Travel Management Companies (TMCs) that had laid off or furloughed employees
Method of interview
Online survey
Supplementary notes
The survey question was phrased by the source as follows: "Q. You mentioned your company has furloughed or laid off employees as a result of the coronavirus. To what extent have each of the following types of employees been affected?".
Question only displayed to travel supplier/TMC employees who indicated their company has laid off or furloughed employees as a result of the coronavirus, Some respondents indicated “not sure”; these were excluded from the calculations.
Missing percentage points to 100 percent are probably due to rounding.
Percentage points exceeding 100 percent are probably due to rounding.
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GBTA. (November 19, 2020). To what extent have employees at your travel company been affected by layoffs/furloughs during the coronavirus (COVID-19) pandemic? [Graph]. In Statista. Retrieved May 25, 2022, from https://www.statista.com/statistics/1194805/covid-19-impact-on-business-travel-company-employees/
GBTA. "To what extent have employees at your travel company been affected by layoffs/furloughs during the coronavirus (COVID-19) pandemic?." Chart. November 19, 2020. Statista. Accessed May 25, 2022. https://www.statista.com/statistics/1194805/covid-19-impact-on-business-travel-company-employees/
GBTA. (2020). To what extent have employees at your travel company been affected by layoffs/furloughs during the coronavirus (COVID-19) pandemic?. Statista. Statista Inc.. Accessed: May 25, 2022. https://www.statista.com/statistics/1194805/covid-19-impact-on-business-travel-company-employees/
GBTA. "To What Extent Have Employees at Your Travel Company Been Affected by Layoffs/Furloughs during The Coronavirus (Covid-19) Pandemic?." Statista, Statista Inc., 19 Nov 2020, https://www.statista.com/statistics/1194805/covid-19-impact-on-business-travel-company-employees/
GBTA, To what extent have employees at your travel company been affected by layoffs/furloughs during the coronavirus (COVID-19) pandemic? Statista, https://www.statista.com/statistics/1194805/covid-19-impact-on-business-travel-company-employees/ (last visited May 25, 2022)
