Customer satisfaction with MVNO South Korea 2021

Published by
Jang Seob Yoon,
Jan 22, 2024
In October 2021, around 68 percent of respondents to a survey in South Korea regarding Mobile Virtual Network Operators (MVNOs) answered that they were satisfied with the fees. Additionally, respondents showed a decent level of satisfaction with the quality of phone calls and data that MVNOs provided to their customers.

Customer satisfaction with Mobile Virtual Network Operator (MVNO) in South Korea as of October 2021

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Source

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Release date

January 2022

Region

South Korea

Survey time period

October 2021

Number of respondents

2,898 respondents

Age group

14-64 years

Method of interview

Online survey

Supplementary notes

Original question: "Please answer how satisfied or unsatisfied you are with the following sections regarding your mobile operator."

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