Acceptable response time for customer service in the U.S. 2022

Acceptable response time for customer service according to consumers in the United States as of June 2022

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Release date

September 2022

Region

United States

Survey time period

June 2022

Number of respondents

1,059 respondents

Supplementary notes

Original question: "How long would you be prepared to wait for a response from a brand that you have contacted?"
The source does not provide information on the type of survey used or on the age of the responding consumers.

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