Share of customers by poor customer service experiences U.S.& worldwide 2018

What is the most frustrating aspect of a poor customer service experience?

by E. Mazareanu, last edited Mar 27, 2019
Share of customers by poor customer service experiences U.S.& worldwide 2018 This statistic shows the share of customers in the U.S. and worldwide by their opinion about the most frustrating aspect of a poor customer service experience in 2018. During the survey, 18 percent of respondents from the United States cited not being able to resolve their issue on their own using self-service as one of the most frustrating aspects of a poor customer service experience.
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What is the most frustrating aspect of a poor customer service experience?

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