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Customers who stopped doing business due to poor customer service U.S. 2016-2018
Customers who stopped doing business due to poor customer service U.S. 2016-2018
Share of customers in the United States who stopped doing business with a company due to poor customer service from 2016 to 2018
by E. Mazareanu,
last edited
Mar 27, 2019
This statistic shows the share of customers in the United States who stopped doing business with a company due to poor customer service from 2016 to 2018. During the 2018 survey, 44 percent of customers stated they stopped doing business with a company due to poor customer service.
Share of customers in the United States who stopped doing business with a company due to poor customer service from 2016 to 2018
Loading statistic...
| Share of customers | |
|---|---|
| 2018 | 44% |
| 2017 | 54% |
| 2016 | 49% |
| Share of customers | |
|---|---|
| 2018 | 44% |
| 2017 | 54% |
| 2016 | 49% |
© Statista 2019
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More information
by E. Mazareanu,
last edited
Mar 27, 2019
This statistic shows the share of customers in the United States who stopped doing business with a company due to poor customer service from 2016 to 2018. During the 2018 survey, 44 percent of customers stated they stopped doing business with a company due to poor customer service.
- Show sources information
- Show publisher information
- Release date
- January 2019
- Region
- United States
- Survey time period
- 2016 to 2018
- Number of respondents
- 1,002 respondents
- Age group
- 18 years and older
- Method of interview
- Online survey
- Supplementary notes
- Values prior to 2018 were taken from previous editions.
Source
- Show sources information
- Show publisher information
- Release date
- January 2019
More information
- Region
- United States
- Survey time period
- 2016 to 2018
- Number of respondents
- 1,002 respondents
- Age group
- 18 years and older
- Method of interview
- Online survey
- Supplementary notes
- Values prior to 2018 were taken from previous editions.
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