This statistic shows the share of customers in the United States who stopped doing business with a company due to poor customer service from 2016 to 2018. During the 2018 survey, 44 percent of customers stated they stopped doing business with a company due to poor customer service.
Share of customers in the United States who stopped doing business with a company due to poor customer service from 2016 to 2018
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Aspect. (January 16, 2019). Share of customers in the United States who stopped doing business with a company due to poor customer service from 2016 to 2018 [Graph]. In Statista. Retrieved August 07, 2020, from https://www.statista.com/statistics/815568/customers-who-stopped-doing-business-due-to-poor-customer-service-us/
Aspect. "Share of customers in the United States who stopped doing business with a company due to poor customer service from 2016 to 2018." Chart. January 16, 2019. Statista. Accessed August 07, 2020. https://www.statista.com/statistics/815568/customers-who-stopped-doing-business-due-to-poor-customer-service-us/
Aspect. (2019). Share of customers in the United States who stopped doing business with a company due to poor customer service from 2016 to 2018. Statista. Statista Inc.. Accessed: August 07, 2020. https://www.statista.com/statistics/815568/customers-who-stopped-doing-business-due-to-poor-customer-service-us/
Aspect. "Share of Customers in The United States Who Stopped Doing Business with a Company Due to Poor Customer Service from 2016 to 2018." Statista, Statista Inc., 16 Jan 2019, https://www.statista.com/statistics/815568/customers-who-stopped-doing-business-due-to-poor-customer-service-us/
Aspect, Share of customers in the United States who stopped doing business with a company due to poor customer service from 2016 to 2018 Statista, https://www.statista.com/statistics/815568/customers-who-stopped-doing-business-due-to-poor-customer-service-us/ (last visited August 07, 2020)
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