This statistic shows the share of customers in the United States who stopped doing business with a company due to poor customer service from 2016 to 2020. During the 2020 survey, 40 percent of customers stated they stopped doing business with a company due to poor customer service.
Share of customers in the United States who stopped doing business with a company due to poor customer service from 2016 to 2020
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Aspect. (September 1, 2020). Share of customers in the United States who stopped doing business with a company due to poor customer service from 2016 to 2020 [Graph]. In Statista. Retrieved June 26, 2022, from https://www.statista.com/statistics/815568/customers-who-stopped-doing-business-due-to-poor-customer-service-us/
Aspect. "Share of customers in the United States who stopped doing business with a company due to poor customer service from 2016 to 2020." Chart. September 1, 2020. Statista. Accessed June 26, 2022. https://www.statista.com/statistics/815568/customers-who-stopped-doing-business-due-to-poor-customer-service-us/
Aspect. (2020). Share of customers in the United States who stopped doing business with a company due to poor customer service from 2016 to 2020. Statista. Statista Inc.. Accessed: June 26, 2022. https://www.statista.com/statistics/815568/customers-who-stopped-doing-business-due-to-poor-customer-service-us/
Aspect. "Share of Customers in The United States Who Stopped Doing Business with a Company Due to Poor Customer Service from 2016 to 2020." Statista, Statista Inc., 1 Sep 2020, https://www.statista.com/statistics/815568/customers-who-stopped-doing-business-due-to-poor-customer-service-us/
Aspect, Share of customers in the United States who stopped doing business with a company due to poor customer service from 2016 to 2020 Statista, https://www.statista.com/statistics/815568/customers-who-stopped-doing-business-due-to-poor-customer-service-us/ (last visited June 26, 2022)
