This statistic shows the results of a survey regarding the easiest-to-use customer service channels in the United States in 2020. Based on the survey, 64 percent of the respondents stated that companies usually make it easy for them to contact customer service via phone.
Communication channels easy to use in customer service in the United States in 2019
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The Northridge Group. (January 21, 2021). Communication channels easy to use in customer service in the United States in 2019 [Graph]. In Statista. Retrieved June 30, 2022, from https://www.statista.com/statistics/816704/communication-channels-easy-to-use-with-customer-service-united-states/
The Northridge Group. "Communication channels easy to use in customer service in the United States in 2019." Chart. January 21, 2021. Statista. Accessed June 30, 2022. https://www.statista.com/statistics/816704/communication-channels-easy-to-use-with-customer-service-united-states/
The Northridge Group. (2021). Communication channels easy to use in customer service in the United States in 2019. Statista. Statista Inc.. Accessed: June 30, 2022. https://www.statista.com/statistics/816704/communication-channels-easy-to-use-with-customer-service-united-states/
The Northridge Group. "Communication Channels Easy to Use in Customer Service in The United States in 2019." Statista, Statista Inc., 21 Jan 2021, https://www.statista.com/statistics/816704/communication-channels-easy-to-use-with-customer-service-united-states/
The Northridge Group, Communication channels easy to use in customer service in the United States in 2019 Statista, https://www.statista.com/statistics/816704/communication-channels-easy-to-use-with-customer-service-united-states/ (last visited June 30, 2022)