Easiest-to-use customer service channels in U.S. 2018
Communication channels easy to use in customer service in the United States in 2018
This statistic shows the results of a survey regarding the easiest-to-use customer service channels in the United States in 2018. Based on the survey, 48 percent of the respondents stated that companies usually make it easy for them to contact customer service via phone or email.
Communication channels easy to use in customer service in the United States in 2018
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Statistics on "Call centers in the U.S."
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- Customer service issues: preferred contact channels for customers U.S. 2015-2017
- Customer service agents: communication channels with management U.S. 2017
- Benefits associated with using customer service by communication channel U.S. 2017
- U.S. customers who found their customer service experience good by channel 2016-2017
- Ways in which customers communicated with businesses in the past 12 months U.S. 2017
- Response time in customer service by communication channel U.S. 2017
- Geographical distribution of contact centers worldwide as of December 2016
- Turnover of representatives in contact centers worldwide as of March 2013, by size
- Important customer service attributes in contact centers worldwide as of March 2013
- Services provided by contact centers worldwide as of March 2013
- Outsourced contact centers worldwide as of June 2015
- Most important factors for contact center locations worldwide as of March 2013
- Distribution of interactions handled by contact centers worldwide 2016, by channel
- Main methods used by customers to contact their bank U.S. 2016 by age
- Preferred communication channels of RIA clients in the U.S. 2018, by generation
- Current and planned services supported by contact centers worldwide 2016
- Mobile workers worldwide need multiple screens to get all the needed info 2018
- Customer service agents worldwide who have relationship-orientated interactions 2018
- Ways in which customers predict they would use a chatbot U.S. 2017
Statistics on "Call centers in the U.S."
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