In 2025, the function with the largest contribution to the total potential impact of generative AI in the key industries worldwide was Front Office roles, with about
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percent of the total potential GenAI value. Front Office was also the sector with the largest potential contribution to GenAI value across all functions.
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Potential impact of generative artificial intelligence (AI) time savings in key sectors worldwide in 2025, by function
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KPMG's patent-pending GenAI value assessment model, applied to 7 different sectors worldwide
Supplementary notes
Missing or exceeding points to 100 are probably due to rounding.
The source adds: "Percentages represent the GenAI value opportunity based on time savings per function".
* Front Office (excluding Sales and Marketing) refers to customer-facing roles and funtions, such as administration, medical professionals, and client-facing bankers.
** Professional Services refers to professional, scientific, technical, and other services; excluding public administration.
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KPMG. (March 31, 2025). Potential impact of generative artificial intelligence (AI) time savings in key sectors worldwide in 2025, by function [Graph]. In Statista. Retrieved August 16, 2025, from https://www.statista.com/statistics/1610445/functional-impact-of-generative-ai-worldwide/
KPMG. "Potential impact of generative artificial intelligence (AI) time savings in key sectors worldwide in 2025, by function." Chart. March 31, 2025. Statista. Accessed August 16, 2025. https://www.statista.com/statistics/1610445/functional-impact-of-generative-ai-worldwide/
KPMG. (2025). Potential impact of generative artificial intelligence (AI) time savings in key sectors worldwide in 2025, by function. Statista. Statista Inc.. Accessed: August 16, 2025. https://www.statista.com/statistics/1610445/functional-impact-of-generative-ai-worldwide/
KPMG. "Potential Impact of Generative Artificial Intelligence (Ai) Time Savings in Key Sectors Worldwide in 2025, by Function." Statista, Statista Inc., 31 Mar 2025, https://www.statista.com/statistics/1610445/functional-impact-of-generative-ai-worldwide/
KPMG, Potential impact of generative artificial intelligence (AI) time savings in key sectors worldwide in 2025, by function Statista, https://www.statista.com/statistics/1610445/functional-impact-of-generative-ai-worldwide/ (last visited August 16, 2025)
Potential impact of generative artificial intelligence (AI) time savings in key sectors worldwide in 2025, by function [Graph], KPMG, March 31, 2025. [Online]. Available: https://www.statista.com/statistics/1610445/functional-impact-of-generative-ai-worldwide/
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