Car sharing: customer satisfaction in France 2012
Customer satisfaction with aspects of car sharing services in France in 2012
This statistic displays the satisfaction levels of car sharing service customers regarding various aspects of the service in France in 2012. 95.7 percent of respondents were very or quite satisfied with the availability of vehicles in their car sharing service.
Customer satisfaction with aspects of car sharing services in France in 2012
Loading statistic...
| Very satisfied | Quite satisfied | |
|---|---|---|
| Availability of vehicles | 51.8% | 43.9% |
| Condition of vehicles | 56.4% | 38.8% |
| Variety of offered vehicles | 46.9% | 42.3% |
| Number of stations | 40.9% | 43.5% |
| Location of stations | 46.2% | 42.3% |
| Ways of reserving | 63% | 30.6% |
| Reservation delays | 65.9% | 30% |
| Customer hotline | 60.9% | 33.6% |
| Quality of customer service | 59.5% | 35.4% |
Source
More information
Statistics on "Car sharing in Europe"
Discover Statista
Need help with using Statista for your research?
Tutorials and first steps
Further Content: Statistics, Studies, and Topic Pages
Statistics
- Car sharing: customer motivations in France 2012
- Car sharing: customer descriptions in France 2012
- Car sharing: usage frequency in France 2012
- Car sharing: effect on travel behaviour in London (UK) 2013/2014
- Car sharing: member satisfaction in London (UK) 2010/2011-2013/2014
- Car sharing: effect on car ownership in London (UK) 2016/2017
- Automobile trips by Canadian residents returning from U.S. 2013-2017, by trip length
- Number of Canadian residents returning from the U.S. by automobile 2013-2017
- Use of alternatives to the individual car in France 2013-2014
- Italy: number of car sharing vehicles 2016, by city
- Automobile trips by U.S. residents to Canada 2013-2017, by trip length
- Survey: opinions on car sharing safety in Italy in 2015
- Trips by U.S. residents to Canada by automobile 2013-2017
- Desired vehicle attributes of summer road trippers in the U.S. in 2014, by gender
- Knowledge of alternatives to the individual car in France 2013-2014
- Number of newly registered tow cars in the Netherlands 2010-2017
- Monthly Canadian retail sales of used car dealers 2015-2018
- Motorsport race events in the United Kingdom (UK) 2003-2016
- Polaris Industries: operating income 2003-2018
- Wearing seatbelts: Important road safety issues in the United Kingdom (UK) 2009-2013
Statistics on "Car sharing in Europe"
Related topics
About Statista
