Which of the following sources have you used to read online reviews within the last six months about products and service providers?

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Share of respondents
Expert sources (Consumer Reports, CNET, Cook’s Illustrated, etc.) 36%
Home services sites (Angie’s List, HomeAdvisor, Houzz, etc.) 21%
Restaurant & food-service review sites (Yelp, Google reviews, OpenTable, etc.) 47%
Travel sites (Tripadvisor, Travelocity, Expedia, Orbitz, Kayak, etc.) 35%
Consumer agencies (Better Business Bureau, Federal Trade Commission, etc.) 23%
Individual blogs13%
Online stores (Amazon, BestBuy, Wayfair, Target, Walmart, etc.) 74%
Social media (Twitter, Facebook, etc.) 28%
© Statista 2017

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About This Statistic

The statistic presents a ranking of the most popular online review sources according to consumers in the United States. During the April 2017 survey, it was found that 36 percent of survey respondents had consulted online reviews via expert sources in the preceding six months.

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