Passenger satisfaction with Canadian airport security screening 2016-2021

Share of travelers satisfied with their overall security screening experience at Canadian airports from FY 2016 to FY 2021

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Release date




Survey time period

FY 2016 to FY 2021

Special properties

the financial year runs from April 1 to March 31.

Supplementary notes

Calculated from results of completed surveys at select busiest Canadian airports. High confidence is defined as answering 5, 6 or 7 on a 7-point scale survey questionnaire.
The source does not specify the number of travelers surveyed, the time of the survey or the survey methodology.
The target satisfaction rate is 85.0 percent.
* The figures prior to FY 2019 were taken from a previous report. Adapted from Statistics Canada, CATSA Annual Report 2021, page 41, FY 2016 to FY 2021. This does not constitute an endorsement by Statistics Canada of this product.

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