Passenger satisfaction with Canadian airport security screening 2016-2019

In the financial year of 2019, 87.3 percent of travelers at major Canadian airports were satisfied with their overall experience with security screening. This figure has increased for all of the last three years, and for the last two years has been above the airports' target of 85 percent.

Share of travelers satisfied with their overall security screening experience at Canadian airports from FY 2016 to FY 2019

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Source

Release date

2019

Region

Canada

Survey time period

FY 2016 to FY 2019

Special properties

the financial year runs from April 1 to March 31.

Supplementary notes

Calculated from results of completed surveys at select busiest Canadian airports. High confidence is defined as answering 5, 6 or 7 on a 7-point scale survey questionnaire.
The source does not specify the number of travelers surveyed, the time of the survey or the survey methodology.
FY 2016 figure was taken from a previous report.
The target satisfaction rate is 85.0 percent.

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Statistics on "Air transportation safety in Canada"

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