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Remote work communication methods during COVID-19 in Russia 2020

In April 2020, the most popular methods of communication for performing remote work in Russia were messengers, e-mail, and phone, as per over 90 percent of respondents. Those instruments were closely followed by online communication platforms, such as Zoom or Discord. CRM-systems and tracking systems were used significantly less.

What means/types of communication do you use for remote work?*

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Release date

April 2020



Survey time period

April 21, 2020

Number of respondents

78 questionnaires*

Special properties

Members of Russian Association of Communication Agencies

Method of interview

Computer-assisted web interviews (CAWI)

Supplementary notes

* The survey was based on 78 filled out questionnaires (63 completely and 15 partially).

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Statistics on "Coronavirus (COVID-19) in Russia"

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