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Number of online food delivery users in China 2015-2020

In the first quarter of 2020, around 398 million people in China used online food delivery services, accounting for around 44 percent of the Chinese internet userbase. Today, the majority of online food orders in China are placed using a mobile phone.

The boom of online food delivery in China

Chinese people love to eat out. The majority of Chinese consumers spent a decent amount of money while eating in restaurants. However, food delivery is gaining popularity, boosted by the increasing convenience of apps and online payment methods as well as the fast pace of urban life. More than one-third of Chinese said they prefer to get their food delivered, compared to eating out or cooking at home.

The impact of coronavirus on food delivery

The online food delivery industry suffered from a temporary setback during the COVID-19 outbreak in China. Due to strict lockdown restrictions, food delivery drivers could not enter residential areas, which led to a significant decrease in orders. However, the demand bounced back immediately after social distancing measures were lifted and more than three-quarters of respondents to a survey on food delivery use indicated that they would continue to use the online food delivery services.

Number of online food delivery users in China from December 2015 to March 2020

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Source

Release date

April 2020

Region

China

Survey time period

December 2015 to March 2020

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Statistics on "Catering industry in China"

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