As of 2021, most Italians with a bank account preferred online banking over traditional banking channels. Mobile banking was particularly appealing for Italian account holders, with more than two-thirds of them declaring to favor it over other channels. Moreover, 56 percent of the respondent preferred to access banking services using a laptop or a PC.
Share of account holders that prefer online banking over traditional channels in Italy as of 2021, by device
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CRIF. (January 27, 2022). Share of account holders that prefer online banking over traditional channels in Italy as of 2021, by device [Graph]. In Statista. Retrieved April 26, 2024, from https://www.statista.com/statistics/1296125/favorite-online-banking-channels-2021/
CRIF. "Share of account holders that prefer online banking over traditional channels in Italy as of 2021, by device." Chart. January 27, 2022. Statista. Accessed April 26, 2024. https://www.statista.com/statistics/1296125/favorite-online-banking-channels-2021/
CRIF. (2022). Share of account holders that prefer online banking over traditional channels in Italy as of 2021, by device. Statista. Statista Inc.. Accessed: April 26, 2024. https://www.statista.com/statistics/1296125/favorite-online-banking-channels-2021/
CRIF. "Share of Account Holders That Prefer Online Banking over Traditional Channels in Italy as of 2021, by Device." Statista, Statista Inc., 27 Jan 2022, https://www.statista.com/statistics/1296125/favorite-online-banking-channels-2021/
CRIF, Share of account holders that prefer online banking over traditional channels in Italy as of 2021, by device Statista, https://www.statista.com/statistics/1296125/favorite-online-banking-channels-2021/ (last visited April 26, 2024)
Share of account holders that prefer online banking over traditional channels in Italy as of 2021, by device [Graph], CRIF, January 27, 2022. [Online]. Available: https://www.statista.com/statistics/1296125/favorite-online-banking-channels-2021/