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Complaining about services on social media in the UK 2013-2014, by frequency

The statistic shows the share of social media users who complained about services providers publicly on social media websites in United Kingdom, from September 2013 to May 2014. During the most recent survey, 10 percent of users reported complaining in this way "whenever I have a problem."

Share of users who complained about service providers on social media websites in the United Kingdom (UK) from September 2013 to May 2014

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Source

Release date

August 2014

Region

United Kingdom

Survey time period

September 2013 to May 2014

Number of respondents

5,500*

Age group

11 years and older

Special properties

social media users

Method of interview

Online survey

Supplementary notes

* Base of most recent survey.n (May 14) = 5,500; n (Jan14) = 3,400; n (Sep 13) = 5,500.
Data for September 2013 and January 2014 published earlier by the source .

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Statistics on "Social media usage in the United Kingdom (UK)"

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