Retail bank customer complaints in the United Kingdom 2014

Customer complaints regarding the retail banking services in the United Kingdom (UK) as of 2014, by method of complaint

by Statista Research Department, last edited Sep 30, 2014
Retail bank customer complaints in the United Kingdom 2014 This statistic shows the distribution of the retail banking customers complaints relating to the services of the United Kingdom (UK) banks as of 2014, listed by the method of placing the complaint. Complaining in person in the bank's branch was the most popular method among customers, used by approximately 44 percent of respondents.
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Customer complaints regarding the retail banking services in the United Kingdom (UK) as of 2014, by method of complaint

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Share of respondents
In the branch44%
By phone27%
Online17%
Other12%
Share of respondents
In the branch44%
By phone27%
Online17%
Other12%
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by Statista Research Department, last edited Sep 30, 2014
This statistic shows the distribution of the retail banking customers complaints relating to the services of the United Kingdom (UK) banks as of 2014, listed by the method of placing the complaint. Complaining in person in the bank's branch was the most popular method among customers, used by approximately 44 percent of respondents.
Show more
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