Consumer views on data usage to recommend relevant financial services Europe 2016

Share of consumers that would be happy for bank or insurer to use their personal data to recommend relevant products in Europe as of 2016, by country

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Release date

May 2016



Survey time period

November 2015 to January 2016

Number of respondents

7,013 respondents

Age group

18 years and older

Special properties

consumers in selected European countries and senior business decision makers*

Method of interview

Online interview

Supplementary notes

*Study information from the source: "The study was split into two core activities from November 2015 - January 2016: 1. Online interviews with 7,013 consumers across UK, France, Benelux (Netherlands, Belgium and Luxembourg), Spain, Germany, Switzerland and Eastern Europe (Poland, Czech Republic and Slovenia) to understand consumer’s habits and their views and opinions towards financial services. 2. In-depth interviews with 45 senior business decision makers in the financial services sector to gain further insights into the key issues."

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