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Police complaint cases in England and Wales 2001-2019

In 2018/19 the police in England and Wales received 31,097 complaints, around 600 fewer than in 2017/18. The largest year-on-year increase was 2003/04 to 2004/05, when complaints rose by 44 percent. Complaint cases recorded against the police may have one or more allegations attached, from physical violence to rude language.

Number of police complaint cases recorded in England and Wales from 2001/02 to 2018/19

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Release date



United Kingdom

Survey time period

April 1, 2001 to March 31, 2019

Supplementary notes

* Figures for British Transport Police are included from 2006/07 onwards.
**The definition of a complaint was broadened from this point onwards to include direction and control (applies to complaints received on or after 22 November 2012).

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Statistics on "The police service in the United Kingdom"

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