Mobile shopping abandonment reasons in the U.S. 2017

Reasons for smartphone shoppers in the United States to abandon a purchase on their mobile as of November 2017

Show detailed source information?
Register for free
Already a member?
Log in

Use Ask Statista Research Service

Release date

January 2018


United States

Survey time period

November 2017

Number of respondents

684 respondents

Age group

18 years and older

Special properties

smartphone shoppers

Supplementary notes

Original question: In the past three months, which of the following have resulted in you abandoning an online purchase when using your smartphone or iPhone?
Multiple responses were possible.
Total survey n=1,008 online shoppers

Citation formats
Statista Accounts: Access All Statistics. Starting from $1,788 USD / Year
Basic Account
Get to know the platform

You only have access to basic statistics.
This statistic is not included in your account.

Starter Account
The ideal entry-level account for individual users
  • Instant access to 1m statistics
  • Download in XLS, PDF & PNG format
  • Detailed references
$149 USD / Month *
Professional Account
Full access

Business Solutions including all features.

* Prices do not include sales tax.

Other statistics that may interest you

Other statistics that may interest you Statistics on

About the industry


About the region


Selected statistics


Other regions


Related statistics


Further related statistics

Statista Accounts: Access All Statistics. Starting from $1,788 USD / Year
Learn more about how Statista can support your business.