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Number of Subway restaurants in the U.S. 2015-2019

Global quick service restaurant (QSR) Subway operated and franchised a total of 23,801 restaurants in the United States in 2019, down from 24,798 the previous year.

QSR competition

Alongside a decline in units over the past two years, comes a drop in Subway’s sales. The QSR chain generated around 10.2 billion U.S. dollars in sales in 2019 in the United States, down from 10.41 billion U.S. dollars the previous year. Nonetheless, Subway is still the leading sandwich chain in the U.S., its systemwide sales being over three times higher than its closest competitor, Arby’s. Subway also had some of the highest sales in the U.S. QSR industry in that year, ranking in sixth place after QSR giants Starbucks and McDonald’s.

Customer satisfaction

The Connecticut-based quick service restaurant chain reached an American Customer Satisfaction Index (ACSI) score of 80 out of a possible 100 points in 2018, hitting the average score for all QSR chains. Comparatively, competitor Arby’s scored a lower score of 79 points in that years ACSI ranking.

Number of Subway stores in the United States from 2015 to 2019

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Sources

Release date

April 2020

Region

United States

Survey time period

2015 to 2019

Supplementary notes

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