- Retail & Trade›
- Shopping Behavior›
U.S. supermarket consumer satisfaction: Walmart 2008-2018
Premium statistics
Industry-specific and extensively researched technical data (partially from exclusive partnerships).
A paid subscription is required for full access.
U.S. supermarket consumer satisfaction: Walmart 2008-2018
Supermarket consumer satisfaction with Walmart in the United States from 2008 to 2018
by Emma Bedford,
last edited
Oct 10, 2019
Customer satisfaction with Walmart was lower than the national average for supermarkets in the United States in 2018. Walmart recorded an index score of 72, which was six index points below the average supermarket rating of 78. The index score is based on a 100-point scale. The highest-ranking supermarket in that year was Trader Joe’s with a score of 86.
Walmart origins
Walmart, formerly known as Wal-Mart Stores, Inc., is one of the world’s largest retail companies, with total global revenue amounting to 514.41 billion U.S. dollars in 2019. The first Walmart store was opened in Rogers, Arkansas by Sam Walton in 1962. The company went public in 1970 as it continued to expand. With store growth came new store formats – the first Sam’s Club membership-only warehouse retailer opened in 1983 and the first Walmart Supercenter in 1988. The company went on to expand into Central and South America, Canada, China, South Africa and the United Kingdom. In 2019, there were over 11,700 Walmart stores worldwide.Supermarket consumer satisfaction with Walmart in the United States from 2008 to 2018
| Supermarket average | Walmart | |
|---|---|---|
| - | - | - |
| - | - | - |
| - | - | - |
| - | - | - |
| - | - | - |
| - | - | - |
| - | - | - |
| - | - | - |
| - | - | - |
| - | - | - |
| - | - | - |
| Supermarket average | Walmart | |
|---|---|---|
| - | - | - |
| - | - | - |
| - | - | - |
| - | - | - |
| - | - | - |
| - | - | - |
| - | - | - |
| - | - | - |
| - | - | - |
| - | - | - |
| - | - | - |
Exclusive Premium statistic
You need a Premium Account for unlimited access.
Full access to 1m statistics
Incl. source references
Available to download in PNG, PDF, XLS format
Premium Account
only $49 / month
*
Exclusive content
Exclusive Premium statistic
You need a Premium Account for unlimited access.
Full access to 1m statistics
Incl. source references
Available to download in PNG, PDF, XLS format
Premium Account
only $49 / month
*
© Statista 2019
About this statistic
Show source
Download
Settings
Share
Chart type
Datalabels
Share on Social Media
Download started
Please be patient - this may take a moment
Please be patient - this may take a moment
Description
Source
More information
by Emma Bedford,
last edited
Oct 10, 2019
Customer satisfaction with Walmart was lower than the national average for supermarkets in the United States in 2018. Walmart recorded an index score of 72, which was six index points below the average supermarket rating of 78. The index score is based on a 100-point scale. The highest-ranking supermarket in that year was Trader Joe’s with a score of 86.
Walmart origins
Walmart, formerly known as Wal-Mart Stores, Inc., is one of the world’s largest retail companies, with total global revenue amounting to 514.41 billion U.S. dollars in 2019. The first Walmart store was opened in Rogers, Arkansas by Sam Walton in 1962. The company went public in 1970 as it continued to expand. With store growth came new store formats – the first Sam’s Club membership-only warehouse retailer opened in 1983 and the first Walmart Supercenter in 1988. The company went on to expand into Central and South America, Canada, China, South Africa and the United Kingdom. In 2019, there were over 11,700 Walmart stores worldwide.- Show sources information
- Show publisher information
- Release date
- 2019
- Region
- United States
- Survey time period
- 2008 to 2018
Source
- Show sources information
- Show publisher information
- Release date
- 2019
More information
- Region
- United States
- Survey time period
- 2008 to 2018
Other statistics on the topic
Walmart
+Food & Beverage
Leading supermarkets in the U.S. 2017, based on retail sales
+Key Figures of Retail
Leading 100 American retailers in 2018, based on U.S. retail sales
B2C E-Commerce
United States: top 15 online stores 2018, by net sales
+Food & Beverage
Leading retailers share of the U.S. online and offline grocery market in 2017
Statista Accounts:
Access All Statistics. Starting from $588 / Year
Basic Account
Get to know the platform
You only have access to basic statistics.
This statistic is not included in your account!
Premium Account
Your perfect start with Statista
- Instant access to 1m statistics
- Download in XLS, PDF & PNG format
- Detailed references
$49 / Month *
Corporate Account
Full access
Corporate solution including all features.
* All products require an annual contract.
Prices do not include sales tax.
Prices do not include sales tax.
Leading companies trust Statista:
Related Studies: Available to Download in PDF or PPTX Format
All Information
in one Presentation
Retail brands: Walmart
- 69 page/s
- English
- pptx
- Detailed references
Everything On "Retail brands: Walmart" in One Document: Edited and Divided into Handy Chapters. Including Detailed References.
Other Reports & Dossiers
Statista has been my savior on several occasions. The site is easy to maneuver and the data is in a format that can go right into a report or presentation.Marlene Greenfield
Vice President, Hearst Magazines
Statistics on "Retail brands: Walmart"
- Overview
The most important statistics
- Brand value of the leading 20 most valuable retail brands worldwide in 2019 (in million U.S. dollars)*Brand value of the leading 20 most valuable retail brands worldwide 2019
- Leading 100 American retailers in 2018, based on U.S. retail sales (in billion U.S. dollars)Leading 100 American retailers in 2018, based on U.S. retail sales
- Worldwide retail sales of the leading U.S. retailers in 2018 (in billion U.S. dollars)*Global retail sales of the leading U.S. retailers 2018
- Leading supermarkets in the United States in 2017, based on retail sales (in billion U.S. dollars)Leading supermarkets in the U.S. 2017, based on retail sales
- Online and offline grocery market share of leading food retailers in the United States in 2017Leading retailers share of the U.S. online and offline grocery market in 2017
- Number of stores of the leading 20 American retailers in the United States in 2018Number of stores of the leading 20 American retailers in the U.S. 2018
- Number of store openings announced by major retailers in the United States as of March 2019*Number of store openings of major retailers in the U.S. 2019
- Number of store closures announced by major retailers in the United States as of March 2019*Number of store closures of major retailers in the U.S. 2019
- Online retail
The most important statistics
- Most popular e-commerce properties in the United States as of September 2018, by desktop visitors (in millions)Desktop visitors to leading U.S. online retail properties 2018
- Most popular online stores in the United States in 2018, by e-commerce net sales (in million U.S. dollars)United States: top 15 online stores 2018, by net sales
- Market share of leading retail e-commerce companies in the United States as of February 2019U.S. leading e-retailers 2019, by market share
- Leading online marketplace websites in the United States as of 4th quarter 2018, based on share of visitsLeading online marketplaces in the United States 2018, by visit share
- Combined desktop and mobile visits to Walmart.com from February 2018 to July 2019 (in millions)Total global visitor traffic to Walmart.com 2019
- Which of these online shops have you bought something from in the past 12 months?Popular online shops in the U.S. 2017
- Leading shopping apps in the Google Play Store in the United States in June 2019, by number of downloadsLeading Android shopping apps in the U.S. 2019, by downloads
- Market reach of the most popular Android retail apps in the United States as of June 2018Leading Android shopping app reach in the United States 2018
- Advertising expenditure
The most important statistics
- Wal-Mart Stores, Inc advertising cost worldwide in the fiscal years 2014 to 2019 (in billion U.S. dollars)Walmart: advertising spending 2014-2019
- Leading retailers in the United States in 2018, by ad spend (in million U.S. dollars)Leading U.S. retailers 2018, by ad spend
- Walmart's advertising spending in the United States from 2009 to 2018 (in billion U.S. dollars)Walmart: ad spend in the U.S. 2009-2018
- Leading advertisers during the Thanksgiving Holiday season in the United States in 2018, by television ad spend (in million U.S. dollars)Thanksgiving season television ad spend of leading U.S. advertisers 2018
- Leading advertisers at the Academy Awards in 2018 (in million U.S. dollars)Leading advertisers at the Academy Awards 2018
- Consumer behavior
The most important statistics
- Number of weekly customer visits to Walmart stores worldwide from 2016 to 2018 (in millions of customer visits)*Weekly customer visits to Walmart stores worldwide from 2016 to 2018
- Supermarket consumer satisfaction with Walmart in the United States from 2008 to 2018U.S. supermarket consumer satisfaction: Walmart 2008-2018
- Department and discount store consumer satisfaction with Walmart in the United States from 2008 to 2018U.S. department and discount store consumer satisfaction: Walmart 2008-2018
- United States: Brand preferences for big box retailers from February through June 2018, by recent purchase based on priceAmericans' preferred big box retailers from February to June 2018, based on price
- United States: Brand preferences for big box retailers from February through April 2018, by recent purchase based on loyaltyAmericans' preferred big box retailers from February to April 2018, based on loyalty
- Top ten most preferred food retailers among consumers in the United States in 2017Primary food retailer preference of consumers in the United States in 2017
- When purchasing holiday gifts this year, which 3 retailers will receive most of your spending?*Preferred retailers for holiday gift shopping spending in the U.S. in 2019
Discover Statista
Need help with using Statista for your research?
Tutorials and first steps
Further Content: Statistics, Studies, and Topic Pages
Statistics
- Share of consumers who shop for fresh meat at Walmart in Canada 2016, by region
- Chile: number of Walmart stores in 2019, by format
- Mexico: number of Walmart stores in 2019, by format
- Argentina: number of stores owned and leased by Walmart 2019
- Central America: number of stores owned and leased by Walmart 2019
- Chile: number of stores owned and leased by Walmart 2019
- Leading Wal-Mart packaged food sub-sectors in Canada 2008-2012, by product launches
- Brazil: number of Walmart stores in 2018, by format
- Mexico: number of stores owned and leased by Walmart 2019
- Brazil: number of stores owned and leased by Walmart 2018
- Annual grocery sales of Walmart in Canada 2014, by brand
- Walmart: number of stores Mexico 2011-2018
- Walmart: number of stores Central America 2011-2018
- Walmex: EBITDA 2011-2018
- Walmex: number of employees 2018, by region and contract
- Christmas turnover of supermarkets in the Netherlands 2006-2017
- Online car insurance consumer satisfaction score South Korea 2017, by provider
- Ease of monitoring fixed phone line usage in the EU in 2015
- Insurance customer satisfaction worldwide 2018, by generation
- Products used to treat a cough-cold in the U.S. 2016
Studies
- Supermarkets and grocery stores in Canada
- Loblaws
- The ForeSee Experience Index: Retail CX Insights 2018
- Proof Inc. CanTrust Index 2018
- The ForeSee Experience Index: Retail CX Rankings 2017
- Consumer Satisfaction Benchmarking Report 2013
- Food retail in Canada
- Food shopping behavior in Canada
- The Unfaithful Consumer
- Organic food market in France
- UK consumers: Online grocery shopping
- U.S. Grocery Shopper Trends 2019
- Getting personal with shoppers
- U.S. Grocery Shopper Trends 2018
- U.S. Grocery Shopper Trends 2017
Statistics on "Retail brands: Walmart"
- Brand value of the leading 20 most valuable retail brands worldwide 2019
- Leading 100 American retailers in 2018, based on U.S. retail sales
- Global retail sales of the leading U.S. retailers 2018
- Leading supermarkets in the U.S. 2017, based on retail sales
- Leading retailers share of the U.S. online and offline grocery market in 2017
- Number of stores of the leading 20 American retailers in the U.S. 2018
- Number of store openings of major retailers in the U.S. 2019
- Number of store closures of major retailers in the U.S. 2019
- Most popular retail brands on Facebook 2019
- Desktop visitors to leading U.S. online retail properties 2018
- United States: top 15 online stores 2018, by net sales
- U.S. leading e-retailers 2019, by market share
- Leading online marketplaces in the United States 2018, by visit share
- Total global visitor traffic to Walmart.com 2019
- Popular online shops in the U.S. 2017
- Leading Android shopping apps in the U.S. 2019, by downloads
- Leading Android shopping app reach in the United States 2018
- Leading iPhone shopping apps in the U.S. 2019, by downloads
- Walmart: advertising spending 2014-2019
- Leading U.S. retailers 2018, by ad spend
- Walmart: ad spend in the U.S. 2009-2018
- Thanksgiving season television ad spend of leading U.S. advertisers 2018
- Leading advertisers at the Academy Awards 2018
- Weekly customer visits to Walmart stores worldwide from 2016 to 2018
- U.S. supermarket consumer satisfaction: Walmart 2008-2018
- U.S. department and discount store consumer satisfaction: Walmart 2008-2018
- Americans' preferred big box retailers from February to June 2018, based on price
- Americans' preferred big box retailers from February to April 2018, based on loyalty
- Primary food retailer preference of consumers in the United States in 2017
- Preferred retailers for holiday gift shopping spending in the U.S. in 2019
- Share of consumers who shop for fresh meat at Walmart in Canada 2016, by region
- Chile: number of Walmart stores in 2019, by format
- Mexico: number of Walmart stores in 2019, by format
- Argentina: number of stores owned and leased by Walmart 2019
- Central America: number of stores owned and leased by Walmart 2019
- Chile: number of stores owned and leased by Walmart 2019
- Leading Wal-Mart packaged food sub-sectors in Canada 2008-2012, by product launches
- Brazil: number of Walmart stores in 2018, by format
- Mexico: number of stores owned and leased by Walmart 2019
- Brazil: number of stores owned and leased by Walmart 2018
- Annual grocery sales of Walmart in Canada 2014, by brand
- Walmart: number of stores Mexico 2011-2018
- Walmart: number of stores Central America 2011-2018
- Walmex: EBITDA 2011-2018
- Walmex: number of employees 2018, by region and contract
- Christmas turnover of supermarkets in the Netherlands 2006-2017
- Online car insurance consumer satisfaction score South Korea 2017, by provider
- Ease of monitoring fixed phone line usage in the EU in 2015
- Insurance customer satisfaction worldwide 2018, by generation
- Products used to treat a cough-cold in the U.S. 2016
Statista Accounts:
Access All Statistics. Starting from $588 / Year
Related topics
About Statista
Statista offers dossiers and reports on over 170 industries. With Statista you are always able to make informed decisions and boost your work efficiency.
Internet & Telecommunications
- Social Media
- E-Commerce
- Online Video & Entertainment
- Advertising & Marketing
Consumer Goods & FMCG
- Alcoholic Beverages
- Cleaning Products
- Cosmetics & Personal Care
- Food & Nutrition
Retail & Trade
- Health & Hygiene
- International Trade
- Shopping Behavior
- Sports & Leisure
Travel, Tourism & Hospitality
- Business Travel
- Leisure Travel
- Accomodation
- Restaurants
Society
- Demographics
- Economy
- Education & Science
- Politics & Government
Transportation & Logistics
- Aviation
- Rail Transport
- Vehicles & Road Traffic
- Water Transport
Save statistic in .XLS format
You can only download this statistic as a Premium user.
Save statistic in .PNG format
You can only download this statistic as a Premium user.
Save statistic in .PDF format
You can only download this statistic as a Premium user.
Show source references
As a Premium user you get access to the detailed source references and background information about this statistic.
Show details about this statistic
As a Premium user you get access to background information and details about the release of this statistic.
Bookmark statistics
As soon as this statistic is updated, you will immediately be notified via e-mail.
Change statistics options
You need at least a Premium Account to use this feature.
Exclusive Corporate feature
This feature is limited to our corporate solutions.
Please contact us to get started with full access to dossiers, forecasts, studies and international data.
Corporate Account
We use cookies to personalize contents and ads, offer social media features, and analyze access to our website. In your browser settings you can configure or disable this, respectively, and can delete any already placed cookies. For details, please see your browser’s Help section (by pressing F1). Please see our privacy statement for details about how we use data.