U.S. supermarket consumer satisfaction: Walmart 2008-2020
The highest-ranking supermarket in that year was Trader Joe’s with a score of 84.
Customer satisfaction with Walmart was lower than the national average for supermarkets in the United States in 2020. Walmart recorded an index score of 71, which was five index points below the average supermarket rating of 76. The index score is based on a 100-point scale.