Leading ride-hailing companies in U.S. by market share 2017-2023

Despite being almost synonymous with the ridesharing industry, Uber’s share of the U.S. market has fluctuated between 68 and 74 percent since 2017. The remaining market is dominated by Lyft, which accounted for 26 percent of the market in September 2023.

Ridesharing industry

While Uber’s U.S. market share may be largely stagnant, the company is still growing strongly in terms of revenue and, although to a lesser extent, ridership. There are several reasons for this. First, Uber is a global company, whereas Lyft only operates in the North American market. Secondly, the overall size of the global ride sharing market is growing and projected to continue expanding to over 226 billion U.S. dollars. In addition, Uber has been expanding into other services, including food delivery.

Driver conditions

Ridesharing companies have received criticism for classifying drivers as independent contractors rather than employees. This means drivers need to pay for their own operating expenses and may not have access to basic employment rights such as a minimum wage (in districts where one exists). There has also been legal action taken against Uber for underpayment of their drivers and misrepresenting potential earnings.