In Q3 2021, AA was the most popular insurance company in the United Kingdom (UK) for baby boomers, Gen X, and millennials with between 60 and 74 percent of respondents having a positive opinion of the company. According to the survey conducted by YouGov, baby boomers were more likely to favor different insurance brands than other generations: overall 13 insurers exceeded the 35 percent popularity threshold, while for Gen X and millennials the number of companies were 10 and seven respectively. The brand image of particular companies also varies widely among generations.
Leading insurance companies in the United Kingdom (UK) in Q3 2021, by generation and share of people with positive opinion
Characteristic
Baby boomers
Gen X
Millenials
AA
74%
64%
60%
RAC
73%
63%
45%
Green Flag
63%
45%
45%
Aviva
49%
51%
44%
Liverpool Victoria (LV=)
49%
33%
40%
BUPA
48%
41%
46%
Direct Line
46%
46%
38%
Prudential
43%
32%
16%
AXA
39%
36%
34%
Churchill
38%
32%
28%
Norwich Union
38%
26%
25%
Saga
36%
29%
27%
Co-operative Insurance
35%
45%
32%
Created with Highcharts 7.2.2Share of respondents who have a positive opinion of the brand60%60%45%45%45%45%44%44%40%40%46%46%38%38%16%16%34%34%28%28%25%25%27%27%32%32%40%40%36%36%28%28%64%64%63%63%45%45%51%51%33%33%41%41%46%46%32%32%36%36%32%32%26%26%29%29%45%45%42%42%27%27%35%35%74%74%73%73%63%63%49%49%49%49%48%48%46%46%43%43%39%39%38%38%38%38%36%36%35%35%30%30%19%19%17%17%Baby boomersGen XMillenialsAARACGreen FlagAvivaLiverpool Victoria (LV=)BUPADirect LinePrudentialAXAChurchillNorwich UnionSagaCo-operative InsuranceAdmiralSainsbury's BankHastings Direct
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YouGov. (October 28, 2021). Leading insurance companies in the United Kingdom (UK) in Q3 2021, by generation and share of people with positive opinion [Graph]. In Statista. Retrieved April 04, 2025, from https://www.statista.com/statistics/1112693/insurance-brand-popularity-in-the-united-kingdom-uk-by-generation/
YouGov. "Leading insurance companies in the United Kingdom (UK) in Q3 2021, by generation and share of people with positive opinion." Chart. October 28, 2021. Statista. Accessed April 04, 2025. https://www.statista.com/statistics/1112693/insurance-brand-popularity-in-the-united-kingdom-uk-by-generation/
YouGov. (2021). Leading insurance companies in the United Kingdom (UK) in Q3 2021, by generation and share of people with positive opinion. Statista. Statista Inc.. Accessed: April 04, 2025. https://www.statista.com/statistics/1112693/insurance-brand-popularity-in-the-united-kingdom-uk-by-generation/
YouGov. "Leading Insurance Companies in The United Kingdom (Uk) in Q3 2021, by Generation and Share of People with Positive Opinion." Statista, Statista Inc., 28 Oct 2021, https://www.statista.com/statistics/1112693/insurance-brand-popularity-in-the-united-kingdom-uk-by-generation/
YouGov, Leading insurance companies in the United Kingdom (UK) in Q3 2021, by generation and share of people with positive opinion Statista, https://www.statista.com/statistics/1112693/insurance-brand-popularity-in-the-united-kingdom-uk-by-generation/ (last visited April 04, 2025)
Leading insurance companies in the United Kingdom (UK) in Q3 2021, by generation and share of people with positive opinion [Graph], YouGov, October 28, 2021. [Online]. Available: https://www.statista.com/statistics/1112693/insurance-brand-popularity-in-the-united-kingdom-uk-by-generation/
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