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Types of information procured by U.S. consumers via smartphone vs in-store 2019

Types of information internet users in the United States are likely to search on their smartphones instead of speaking to a store associate as of March 2019

by J. Clement, last edited Sep 9, 2019
Types of information procured by U.S. consumers via smartphone vs in-store 2019 Based on a March 2019 survey of adult internet users in the United States, a majority of shoppers go directly on their smartphones for information instead of consulting store associates. During the survey period, it was found that 69 percent of respondents stated that they would look for reviews on their smartphones prior to speaking with an employee.
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Types of information internet users in the United States are likely to search on their smartphones instead of speaking to a store associate as of March 2019

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