Global consumer preference of brand communication during COVID-19 in 2020, by country

Consumer preferred channels of brand communication during the coronavirus pandemic worldwide as of March 2020, by country

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Release date

March 2020

Region

Worldwide

Survey time period

March 23 to 26, 2020

Number of respondents

12,000 respondents

Supplementary notes

Question: When communicating with you about the virus and their response to the pandemic, what methods would you prefer brands to use? Pick all that apply.

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Access all statistics starting from $1,788 USD yearly *

* For commercial use only

Basic Account

For single users
$0 USD
Always free
Access limited to Free Statistics. Premium Statistics are not included.
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Based on your interests

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For single users
$149 USD $199 USD
per month, billed annually 1
25% off until Sep 30th
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Professional Account

For teams of up to 5 people
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1 All prices do not include sales tax. The account requires an annual contract and will renew after one year to the regular list price.

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