According to the source, 89 percent of French customers would decide against repairing the broken product if the repair costs exceed half the price of a brand new product. The majority of respondents would accept a repair bill totalling up to 25 percent of the purchase price.
Repair costs that customers are willing to pay before choosing to purchase a new product in France in 2019
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ADEME. (March 1, 2020). Repair costs that customers are willing to pay before choosing to purchase a new product in France in 2019 [Graph]. In Statista. Retrieved October 05, 2024, from https://www.statista.com/statistics/1293743/repair-costs-vs-price-new-product-france/
ADEME. "Repair costs that customers are willing to pay before choosing to purchase a new product in France in 2019." Chart. March 1, 2020. Statista. Accessed October 05, 2024. https://www.statista.com/statistics/1293743/repair-costs-vs-price-new-product-france/
ADEME. (2020). Repair costs that customers are willing to pay before choosing to purchase a new product in France in 2019. Statista. Statista Inc.. Accessed: October 05, 2024. https://www.statista.com/statistics/1293743/repair-costs-vs-price-new-product-france/
ADEME. "Repair Costs That Customers Are Willing to Pay before Choosing to Purchase a New Product in France in 2019." Statista, Statista Inc., 1 Mar 2020, https://www.statista.com/statistics/1293743/repair-costs-vs-price-new-product-france/
ADEME, Repair costs that customers are willing to pay before choosing to purchase a new product in France in 2019 Statista, https://www.statista.com/statistics/1293743/repair-costs-vs-price-new-product-france/ (last visited October 05, 2024)
Repair costs that customers are willing to pay before choosing to purchase a new product in France in 2019 [Graph], ADEME, March 1, 2020. [Online]. Available: https://www.statista.com/statistics/1293743/repair-costs-vs-price-new-product-france/