Leading obstacles for Canadian consumers 2022

In 2022, approximately three-quarters of consumers in Canada had felt the sting of rising prices for grocery products in physical stores, making it the leading issue impacting Canadian shoppers as of late. Similarly, about 60 percent of the country's shoppers had also noticed inflated prices when buying groceries online.

Leading issues impacting online and offline shopping behavior among consumers in Canada in 2022

Characteristic	In a physical store	While shopping online
Rising prices for groceries	76%	59%
Unable to purchase a product due to it being out of stock	46%	47%
A product taking longer to be delivered than you were told at the time of purchase	16%	44%

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Release date

June 2022

More information

Region

Canada

Survey time period

March 2022

Number of respondents

9,069*

Age group

18 years and older

Special properties

consumers who shopped online at least once in the previous year

Supplementary notes

* 9,069 consumers were surveyed across 25 territories worldwide. Sample size for individual countries was not specified by the source.

This question was phrased by the source as follows:
"Which of these issues is having the greatest impact on you when shopping?"
Answers are only shown from respondents who had experienced these issues 'occassionally', 'frequently', or 'almost always'.

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