Leading concerns for global consumers while shopping online 2023

Main issues impacting consumers' online shopping experience worldwide in 2023

CharacteristicShare of respondents
Rising prices for household goods 59%
Unable to purchase a product due to it being out of stock 24%
A product taking longer to be delivered than anticipated 24%
Created with Highcharts 7.2.2Share of respondents59%59%24%24%24%24%Rising prices for household goodsUnable to purchase a product due to it being out of stockA product taking longer to be delivered than anticipated
0%5%10%15%20%25%30%35%40%45%50%55%60%65%
Download
Show detailed source information?
Register for free
Already a member?
Log in
Source

Use Ask Statista Research Service

Release date

February 2023

Region

Worldwide

Survey time period

February 2023

Number of respondents

9,180 respondents

Age group

18 years and older

Special properties

have shopped online at least once in the previous year

Method of interview

Online survey

Supplementary notes

This question was phrased by the source as follows: "Which of these issues is having the greatest impact on you when shopping?" Showing answers only from respondents answering 'frequently' or 'almost always'.
The exact date the survey was conducted is not mentioned.
Consumers polled across 25 territories: Australia, Brazil, Canada, China, Egypt, France, Germany, Hong Kong SAR, India, Indonesia, Ireland, Japan, Malaysia, Mexico, Philippines, Qatar, Saudi Arabia, Singapore, South Africa, South Korea, Spain, Thailand, United Arab Emirates, United States and Vietnam.

Citation formats
Access all statistics starting from $2,388 USD yearly *

* For commercial use only

Basic Account

For single users
$0 USD
Always free
Access limited to Free Statistics. Premium Statistics are not included.
  • Free Statistics
Based on your interests

Starter Account

For single users
$199 USD
per month, billed annually 1
  • Free Statistics
  • Premium Statistics

Professional Account

For teams of up to 5 people
$1,299 USD
per month, billed annually 1
  • Free + Premium Statistics
  • Reports
  • Market Insights

1 All prices do not include sales tax. The account requires an annual contract and will renew after one year to the regular list price.

Leading companies trust Statista:
paypal google adobe pg samsung telekom

Related reports: Available to download in PDF or PPTX format

All datain one format
All data
in one format
Online grocery shopping behavior

Everything on "Online grocery shopping behavior" in one document: edited and divided into chapters, including detailed references.

Statista is a great source of knowledge, and pretty helpful to manage the daily work.
Christof Baron

Christof Baron
CEO, MindShare Germany

Statistics on " Online grocery market in Canada "

Other statistics that may interest you Online grocery market in Canada

Overview

4

Online grocery retailers

5

Traffic Analysis

6

Consumption

6

Spotlight: food inflation

4

Discover Statista

Need help with using Statista for your research? Tutorials and first steps
Do you have any questions about our business solutions?

We provide you with detailed information about our Professional Account.

Access all statistics starting from $2,388 USD yearly *

* For commercial use only

Basic Account

For single users
$0 USD
Always free
Access limited to Free Statistics. Premium Statistics are not included.
  • Free Statistics
Based on your interests

Starter Account

For single users
$199 USD
per month, billed annually 1
  • Free Statistics
  • Premium Statistics

Professional Account

For teams of up to 5 people
$1,299 USD
per month, billed annually 1
  • Free + Premium Statistics
  • Reports
  • Market Insights

1 All prices do not include sales tax. The account requires an annual contract and will renew after one year to the regular list price.

Learn more about how Statista can support your business.