UK banking services survey: client assessment of various services offered by banks

Client assessment of performance of banking services in the United Kingdom (UK) in 2014

by Statista Research Department, last edited Jul 9, 2014
UK banking services survey: client assessment of various services offered by banks This statistic presents the results of clients assessment of their current account providers, where clients were asked to evaluate the selection and delivery of various financial services. Performance of current account providers was rated highest (at 8.0) for 'comfort of account management', 'knowledgeable staff' and 'speedy efficient service'. Providers´ 'appropriate recommendations' were rated relatively low, at 6.6, similarly to the 'sustainability of the business'.
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Client assessment of performance of banking services in the United Kingdom (UK) in 2014

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