Bank customer connectedness levels in the United Kingdom (UK) as of 2014

Bank customers connectedness with bank in the United Kingdom (UK) in 2014

Bank customer connectedness levels in the United Kingdom (UK) as of 2014 This statistic depicts the bank customers sense of connectedness with their bank in the United Kingdom (UK) as of 2014. More than half of the customers, 55 percent, are emotionally and/or rationally connected with their bank, which is a measure of consumer loyalty.
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Bank customers connectedness with bank in the United Kingdom (UK) in 2014

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Share of respondents
Indifferent36%
Fully connected19%
Emotionally connected14%
Emotionally and rationally connected11%
Rationally connected11%
Disconnected/At risk9%
Share of respondents
Indifferent36%
Fully connected19%
Emotionally connected14%
Emotionally and rationally connected11%
Rationally connected11%
Disconnected/At risk9%
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This statistic depicts the bank customers sense of connectedness with their bank in the United Kingdom (UK) as of 2014. More than half of the customers, 55 percent, are emotionally and/or rationally connected with their bank, which is a measure of consumer loyalty.
Show more
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