Banking and credit issues complaints in the UK 2016/17-2017/18, by focus

Share of complaints regarding banking and credit matters submitted to the Financial Ombudsman in the United Kingdom (UK) from 2016/17 to 2017/18, by complaint focus

Banking and credit issues complaints in the UK 2016/17-2017/18, by focus This statistic illustrates the distribution of complaints regarding banking and credit services offered by financial businesses, filed with the Financial Ombudsman in the United Kingdom (UK) from the 2016/17 financial year to the 2017/18 financial year. It can be seen that in 2017/18 the largest share of lodged complaints were with regards to administration, with a total share of 30 percent as of 2017/2018.
Show more

Share of complaints regarding banking and credit matters submitted to the Financial Ombudsman in the United Kingdom (UK) from 2016/17 to 2017/18, by complaint focus

Loading statistic...
2016/172017/18
Complaints about administration30%30%
Complaints about sale and advice41%27%
Other complaints*12%26%
Complaints about charges10%9%
Complaints about transactions7%8%
2016/172017/18
Complaints about administration30%30%
Complaints about sale and advice41%27%
Other complaints*12%26%
Complaints about charges10%9%
Complaints about transactions7%8%
Download Settings Share
Download started
Please be patient - this may take a moment
This statistic illustrates the distribution of complaints regarding banking and credit services offered by financial businesses, filed with the Financial Ombudsman in the United Kingdom (UK) from the 2016/17 financial year to the 2017/18 financial year. It can be seen that in 2017/18 the largest share of lodged complaints were with regards to administration, with a total share of 30 percent as of 2017/2018.
Show more
Statista Accounts: Access All Statistics. Starting from $588 / Year
Basic Account
Get to know the platform

You only have access to basic statistics.

Premium Account
Your perfect start with Statista
  • Instant access to 1m statistics
  • Download in XLS, PDF & PNG format
  • Detailed references

$49 / Month *

Corporate Account
Full access

Corporate solution including all features.

* All products require an annual contract.
   Prices do not include sales tax.
Leading companies trust Statista:
paypalgoogleadobepgsamsungtelekom
Related Studies: Available to Download in PDF or PPTX Format
Financial complaints and compensation in the United Kingdom
Financial complaints and compensation in the United Kingdom

All Information
in one Presentation

Financial complaints and compensation in the United Kingdom

Everything On "Financial complaints and compensation in the United Kingdom" in One Document: Edited and Divided into Handy Chapters. Including Detailed References.

I think of Statista as Google for researchers. Statista provides you with the information you search for right away.
Dr. Horst Stipp

Dr. Horst Stipp
EVP, Research & Innovation, Advertising Research Foundation

Statistics on "Financial complaints and compensation in the United Kingdom"
  • Customer complaints against financial services
  • Financial compensation of claimants
  • Complaints against banking services and products
  • Complaints targeting specific banks
  • Complaints against home finance and investment products
  • Complaints and claims against insurance products
Discover Statista
Need help with using Statista for your research? Tutorials and first steps
Further Content: Statistics, Studies, and Topic Pages
Learn more about how Statista can support your business.
Do you have any questions about our business solutions?

We provide you with detailed information about our Corporate Account.