Banking and credit issues complaints in the UK 2017-2019, by focus

Published by Statista Research Department, May 24, 2022
This statistic illustrates the distribution of complaints regarding banking and credit services offered by financial businesses, filed with the Financial Ombudsman in the United Kingdom (UK) from the 2017/18 financial year to the 2018/19 financial year. It can be seen that in 2018/19, 28 percent of the complaints were with regards to sale and advice.

Share of complaints regarding banking and credit matters submitted to the Financial Ombudsman in the United Kingdom (UK) from 2017/18 to 2018/19, by complaint focus

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Release date

May 2019

Region

United Kingdom

Survey time period

April 2017 to March 2019

Supplementary notes

* Other complaints includes financial difficulties, debt recovery and section 75 complaints.
Data is from the financial years April 1st to March 31st.

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