New complaints regarding banking products in the UK 2009-2019

Share of new complaints to the Financial Ombudsman regarding banking services and products in the United Kingdom (UK) from 2009/10 to 2018/19

by James Cherowbrier, last edited Jun 7, 2019
New complaints regarding banking products in the UK 2009-2019 This statistic illustrates the share of complaints to the Financial Ombudsman regarding specifically banking products and services offered by financial businesses in the United Kingdom (UK) from 2009/2010 to 2018/2019. It can be seen that the share of complaints regarding banking services and products fluctuated during the period under observation, reaching a share of 39 percent as of 2018/2019. The largest share of complaints regarding banking services was found in 2009/2010, when a share of 43 percent of banking products and services complaints was recorded.
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Share of new complaints to the Financial Ombudsman regarding banking services and products in the United Kingdom (UK) from 2009/10 to 2018/19

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