This statistic illustrates the share of complaints to the Financial Ombudsman regarding specifically banking products and services offered by financial businesses in the United Kingdom (UK) from 2009/2010 to 2019/2020. It can be seen that the share of complaints regarding banking services and products fluctuated during the period under observation, reaching a share of 38 percent as of 2019/2020. The largest share of complaints regarding banking services was found in 2009/2010, when a share of 43 percent of banking products and services complaints was recorded.
Share of new complaints to the Financial Ombudsman regarding banking services and products in the United Kingdom (UK) from 2009/10 to 2019/20
Profit from the additional features of your individual account
Currently, you are using a shared account. To use individual functions (e.g., mark statistics as favourites, set
statistic alerts) please log in with your personal account.
If you are an admin, please authenticate by logging in again.
Learn more about how Statista can support your business.
Financial Ombudsman Service. (May 11, 2020). Share of new complaints to the Financial Ombudsman regarding banking services and products in the United Kingdom (UK) from 2009/10 to 2019/20 [Graph]. In Statista. Retrieved December 03, 2024, from https://www.statista.com/statistics/418875/banking-services-complaints-to-ombudsman-in-uk/
Financial Ombudsman Service. "Share of new complaints to the Financial Ombudsman regarding banking services and products in the United Kingdom (UK) from 2009/10 to 2019/20." Chart. May 11, 2020. Statista. Accessed December 03, 2024. https://www.statista.com/statistics/418875/banking-services-complaints-to-ombudsman-in-uk/
Financial Ombudsman Service. (2020). Share of new complaints to the Financial Ombudsman regarding banking services and products in the United Kingdom (UK) from 2009/10 to 2019/20. Statista. Statista Inc.. Accessed: December 03, 2024. https://www.statista.com/statistics/418875/banking-services-complaints-to-ombudsman-in-uk/
Financial Ombudsman Service. "Share of New Complaints to The Financial Ombudsman regarding Banking Services and Products in The United Kingdom (Uk) from 2009/10 to 2019/20." Statista, Statista Inc., 11 May 2020, https://www.statista.com/statistics/418875/banking-services-complaints-to-ombudsman-in-uk/
Financial Ombudsman Service, Share of new complaints to the Financial Ombudsman regarding banking services and products in the United Kingdom (UK) from 2009/10 to 2019/20 Statista, https://www.statista.com/statistics/418875/banking-services-complaints-to-ombudsman-in-uk/ (last visited December 03, 2024)
Share of new complaints to the Financial Ombudsman regarding banking services and products in the United Kingdom (UK) from 2009/10 to 2019/20 [Graph], Financial Ombudsman Service, May 11, 2020. [Online]. Available: https://www.statista.com/statistics/418875/banking-services-complaints-to-ombudsman-in-uk/