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U.S. consumer satisfaction with online food delivery experiences 2016
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U.S. consumer satisfaction with online food delivery experiences 2016
How satisfied were you with your experience of ordering groceries online or through a delivery service?
by Statista Research Department,
last edited
Sep 10, 2016
This statistic depicts the results of an online survey conducted in September 2016. U.S. consumers were asked how satisfied they were with their experience of online grocery shopping and delivery services. During the survey, about 34 percent of respondents reported that they were satisfied with their experience.
How satisfied were you with your experience of ordering groceries online or through a delivery service?
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Description
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by Statista Research Department,
last edited
Sep 10, 2016
This statistic depicts the results of an online survey conducted in September 2016. U.S. consumers were asked how satisfied they were with their experience of online grocery shopping and delivery services. During the survey, about 34 percent of respondents reported that they were satisfied with their experience.
- Show sources information
- Show publisher information
- Release date
- September 2016
- Region
- United States
- Survey time period
- September 2016
- Number of respondents
- 226 respondents
- Age group
- 18 years and older
- Method of interview
- Online survey
Source
- Show sources information
- Show publisher information
- Release date
- September 2016
More information
- Region
- United States
- Survey time period
- September 2016
- Number of respondents
- 226 respondents
- Age group
- 18 years and older
- Method of interview
- Online survey
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Online grocery shopping among households in the U.S. 2017, by age
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Statistics on "U.S. online grocery shopping consumer behavior"
- Overview
The most important statistics
- Most popular retailers for online grocery shopping among consumers in the United States in 2018Top online grocery retailers among U.S. consumers 2018
- Share of consumers likely to buy groceries online in the United States from 2015 to 2017U.S. consumer online grocery shopping adoption 2015-2017
- Subscription service statuses according to the paid subscription subscribers in the United States as of June 2018, by categoryMost popular subscription service categories in the U.S. 2018
- Usage demographics
The most important statistics
- Share of households who have purchased groceries online in the United States as of July 2017, by age groupOnline grocery shopping among households in the U.S. 2017, by age
- Share of households who have purchased groceries online in the United States as of July 2017, by regionOnline grocery shopping among households in the U.S. 2017, by region
- Share of households who have purchased groceries online in the United States as of July 2017, by urbanityOnline grocery shopping among households in the U.S. 2017, by urbanity
- Share of Millennial shoppers who have used an online-only retailer for groceries in the United States from 2015 to 2018* U.S. Millennial shoppers who have used an online channel for groceries 2015-2018
- Share of Gen X shoppers who have used an online-only retailer for groceries in the United States from 2015 to 2018* U.S. Gen X shoppers who have used an online channel for groceries 2015-2018
- Share of Baby Boomer shoppers who have used an online-only retailer for groceries in the United States from 2015 to 2019* U.S. Baby Boomer shoppers who have used an online channel for groceries 2015-2019
- Share of Mature shoppers who have used an online-only retailer for groceries in the United States from 2015 to 2018* U.S. Mature shoppers who have used an online channel for groceries 2015-2018
- Share of purchases of grocery delivery services in the United States from 2016 to 2017, by age group U.S. grocery delivery service spending share by age group 2017
- Preferences and aversions
The most important statistics
- Preference for purchasing channel when shopping for groceries in the United States in 2017Preferred grocery purchasing channels in the United States in 2017
- What factors would persuade you to shop online for groceries?Factors influencing U.S. consumers to buy groceries online 2017
- Reasons for purchasing packaged food or beverage products online among U.S. consumers as of May 2018Reasons for purchasing packaged food or drink online among U.S. consumers 2018
- How satisfied were you with your experience of ordering groceries online or through a delivery service?U.S. consumer satisfaction with online food delivery experiences 2016
- Typical online purchase volume of packaged food or beverage products among U.S. consumers as of May 2018Online purchase volume of packaged food or drink among U.S. consumers 2018
- Frequency of purchasing packaged food or beverage products online among U.S. consumers as of May 2018Frequency of purchasing packaged food or drink online among U.S. consumers 2018
- Which of the following attributes would make a food product a good fit for online shopping?U.S. shoppers' reasons for buying groceries online 2016
- Appeal of click-and-collect services among online grocery shoppers in the United States in 2018Main reasons U.S. consumers like click-and-collect services 2018
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Further Content: Statistics, Studies, and Topic Pages
Statistics
- Likelihood of U.S. consumers to buy groceries online in next two years 2016
- Global sales value of online grocery 2016-2025
- Global online grocery sales market share 2016-2025
- U.S. consumers' tendency to switch stores due to availability of online delivery 2014
- Willingness to pay for collecting groceries ordered online in Netherlands 2016-2018
- Share of consumers who purchased non-food household groceries online 2015, by country
- Ranking of supermarket online experience United Kingdom (UK) 2017
- Sales turnover of online groceries Denmark 2016-2019
- U.S. consumers who shop for groceries online 2017, by region
- Share of individuals who shopped groceries online in Norway 2017, by frequency
- Least popular grocery items for online shopping South Korea 2019
- Online grocery shopping frequency South Korea 2019
- Grocery shopping online and offline preference South Korea 2019
- Reasons for online grocery shopping South Korea 2019
- Online grocery market share worldwide 2016, by country
- Ease of monitoring fixed internet consumption in Italy in 2015
- Ease of monitoring fixed internet consumption in the EU 2015
- Insurance customer satisfaction worldwide 2018, by tech engagement
- Ease of monitoring fixed internet consumption in France in 2015
- Offline car insurance consumer satisfaction score South Korea 2017, by provider
Statistics on "U.S. online grocery shopping consumer behavior"
- Most popular retailers for online grocery shopping among consumers in the United States in 2018
- Share of consumers likely to buy groceries online in the United States from 2015 to 2017
- Subscription service statuses according to the paid subscription subscribers in the United States as of June 2018, by category
- Share of households who have purchased groceries online in the United States as of July 2017, by age group
- Share of households who have purchased groceries online in the United States as of July 2017, by region
- Share of households who have purchased groceries online in the United States as of July 2017, by urbanity
- Share of Millennial shoppers who have used an online-only retailer for groceries in the United States from 2015 to 2018*
- Share of Gen X shoppers who have used an online-only retailer for groceries in the United States from 2015 to 2018*
- Share of Baby Boomer shoppers who have used an online-only retailer for groceries in the United States from 2015 to 2019*
- Share of Mature shoppers who have used an online-only retailer for groceries in the United States from 2015 to 2018*
- Share of purchases of grocery delivery services in the United States from 2016 to 2017, by age group
- Share of people who bought beer online in the United States in 2018, by age
- Preference for purchasing channel when shopping for groceries in the United States in 2017
- What factors would persuade you to shop online for groceries?
- Reasons for purchasing packaged food or beverage products online among U.S. consumers as of May 2018
- How satisfied were you with your experience of ordering groceries online or through a delivery service?
- Typical online purchase volume of packaged food or beverage products among U.S. consumers as of May 2018
- Frequency of purchasing packaged food or beverage products online among U.S. consumers as of May 2018
- Which of the following attributes would make a food product a good fit for online shopping?
- Appeal of click-and-collect services among online grocery shoppers in the United States in 2018
- Top reasons consumers do not expect to buy groceries online in the United States in 2018
- Reasons preventing U.S. consumers from grocery shopping online in 2017, by age group
- Reasons preventing U.S. consumers from grocery shopping online in 2017, by gender
- Are you likely to purchase groceries online or through a delivery service in the next two years?
- Value of online grocery market sales worldwide in 2016 and 2025 (in billion U.S. dollars)
- Online sales share of the grocery market worldwide in 2016 and 2025
- If a different supermarket offered online delivery, would it cause you to switch stores?
- If you had to pick up your groceries ordered online, what would you be willing to pay extra for collecting the goods?*
- Share of online consumers who have ever purchased non-food household groceries online as of October 2015, by country
- Ranking of supermarket online experience in the United Kingdom (UK) in 2017*
- Sales turnover of online groceries in Denmark from 1st quarter of 2016 to 1st quarter of 2019 (in million DKK)
- Share of consumers who shop for groceries online in the United States in 2017, by region
- Share of individuals who shopped groceries online in Norway in 2017, by frequency
- Least popular grocery products for online shopping in South Korea as of January 2019
- Frequency of online grocery shopping in South Korea as of January 2019
- Online and offline usage preference for grocery shopping in South Korea as of January 2019
- Leading reasons for online grocery shopping in South Korea as of January 2019
- Online grocery market share worldwide in 2016, by country
- Ease with which users report being able to monitor and control their fixed internet consumption in Italy in 2015
- Ease with which users report being able to monitor and control their fixed internet consumption in the EU in 2015
- Share of insurance customers with positive experience worldwide in 2018, by level of technology engagement
- Ease with which users report being able to monitor and control their fixed internet consumption in France in 2015
- Consumer satisfaction with the offline automobile insurance providers in South Korea as of June 2017, by company
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