Important aspects of a good customer service experience by age worldwide 2018

This statistic shows the share of customers worldwide by important aspects of a good customer service experience in 2018, by age. During the survey, 27 percent of respondents aged between 18 and 34 years stated that a good customer service experience would be one with a knowledgeable representative.

Important aspects of a good customer service experience to customers worldwide in 2018, by age

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Source

Release date

March 2019

Region

Worldwide

Survey time period

2018

Number of respondents

5,000 respondents

Age group

18 years and older

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