Potential blockers to using chatbots in U.S. 2017

Published by Statista Research Department, Jul 6, 2022
This statistic shows the share of customers in the United States by potential blockers to using chatbots as of November 2017. During the survey, 15 percent of the respondents stated that nothing would stop them from using a chatbot.

What would stop you from using a chatbot?

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Release date

January 2018

Region

United States

Survey time period

October 30 to November 6, 2017

Number of respondents

1,051 respondents

Age group

18-64 years

Supplementary notes

Multiple answers were possible.

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