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What would stop you from using a chatbot?

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Potential blockers to using chatbots in U.S. 2017 This statistic shows the share of customers in the United States by potential blockers to using chatbots as of November 2017. During the survey, 15 percent of the respondents stated that nothing would stop them from using a chatbot.
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Description Source More information
This statistic shows the share of customers in the United States by potential blockers to using chatbots as of November 2017. During the survey, 15 percent of the respondents stated that nothing would stop them from using a chatbot.
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Release date
January 2018
Region
United States
Survey time period
October 30 to November 6, 2017
Number of respondents
1,051 respondents
Age group
18-64 years
Supplementary notes
Multiple answers were possible.

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