As of 2022, the majority of customer complaints regarding debt collection in the United States concerned agencies trying to collect debt that the consumer did not owe. Written notifications about debt followed, with over 20 percent of the respondents.
Number of customer complaints regarding debt collection in the United States in 2021
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Statistics on Personal debt in the United States
Overview
4
- Basic Statistic Household debt to GDP ratio in the U.S. 2014-2022
- Basic Statistic Household debt service payments as a share of disposable income in the U.S. 2011-2022
- Premium Statistic Value of household debt in the U.S. 2022, by type
- Basic Statistic Total average debt in the U.S. in 2021, by generation
Overall consumer lending
4
- Basic Statistic Consumer credit debt of households and nonprofit organizations in the U.S. 2011-2022
- Premium Statistic Average consumer debt in the U.S. 2010-2021
- Premium Statistic Amount of personal debt held in the U.S. 2018-2021
- Premium Statistic Main source of debt among consumers in the U.S. 2017-2022
Mortgage debt
3
Car loan debt
4
Credit card debt
3
Student loan debt
4
Buy now, pay later (BNPL)
3
Attitudes towards debt
3
Loan delinquency
5
- Premium Statistic Quarterly delinquency on consumer loans at commercial banks in the U.S. 2007-2022
- Premium Statistic Homeowners with current or overdue mortgage payments in the U.S. in 2022, by race
- Premium Statistic Share of people with debt in collections in the U.S. 2022
- Premium Statistic Value of student loan debt outstanding, by repayment status U.S. 2021
- Premium Statistic Value of delinquent debt balance per capita in the U.S. 2021-2022 (in U.S. dollars)
Further related statistics
5
- Debt collected by debt collection agencies in the U.S. 2016, by employment size
- Distribution of revenues of debt collections agencies in the U.S. 2017, by type
- Distribution of revenues of debt collections agencies in the U.S. 2019, by industry
- Revenue of debt collection agencies in the U.S., 2008-2013
- Reasons for medical debt complaints at U.S. collections offices 2014
Further Content: You might find this interesting as well
Statistics
- Debt collected by debt collection agencies in the U.S. 2016, by employment size
- Distribution of revenues of debt collections agencies in the U.S. 2017, by type
- Distribution of revenues of debt collections agencies in the U.S. 2019, by industry
- Revenue of debt collection agencies in the U.S., 2008-2013
- Reasons for medical debt complaints at U.S. collections offices 2014
Consumer Financial Protection Bureau. (April 15, 2022). Number of customer complaints regarding debt collection in the United States in 2021 [Graph]. In Statista. Retrieved March 30, 2023, from https://www.statista.com/statistics/959075/customer-complaints-about-debt-collection-usa/
Consumer Financial Protection Bureau. "Number of customer complaints regarding debt collection in the United States in 2021." Chart. April 15, 2022. Statista. Accessed March 30, 2023. https://www.statista.com/statistics/959075/customer-complaints-about-debt-collection-usa/
Consumer Financial Protection Bureau. (2022). Number of customer complaints regarding debt collection in the United States in 2021. Statista. Statista Inc.. Accessed: March 30, 2023. https://www.statista.com/statistics/959075/customer-complaints-about-debt-collection-usa/
Consumer Financial Protection Bureau. "Number of Customer Complaints regarding Debt Collection in The United States in 2021." Statista, Statista Inc., 15 Apr 2022, https://www.statista.com/statistics/959075/customer-complaints-about-debt-collection-usa/
Consumer Financial Protection Bureau, Number of customer complaints regarding debt collection in the United States in 2021 Statista, https://www.statista.com/statistics/959075/customer-complaints-about-debt-collection-usa/ (last visited March 30, 2023)
Number of customer complaints regarding debt collection in the United States in 2021 [Graph], Consumer Financial Protection Bureau, April 15, 2022. [Online]. Available: https://www.statista.com/statistics/959075/customer-complaints-about-debt-collection-usa/