In 2018, the most popular form of brand contact in Poland was by e-mail. Nearly 70 percent of customers communicated with the customer service office via a contact form or directly. The second most common source of communication with customers was social media.
Forms of contact provided by brands to customers in Poland in 2018
Profit from the additional features of your individual account
Currently, you are using a shared account. To use individual functions (e.g., mark statistics as favourites, set
statistic alerts) please log in with your personal account.
If you are an admin, please authenticate by logging in again.
Learn more about how Statista can support your business.
SMSAPI. (February 8, 2019). Forms of contact provided by brands to customers in Poland in 2018 [Graph]. In Statista. Retrieved November 09, 2024, from https://www.statista.com/statistics/1035462/poland-forms-of-contact-with-customer-service/
SMSAPI. "Forms of contact provided by brands to customers in Poland in 2018." Chart. February 8, 2019. Statista. Accessed November 09, 2024. https://www.statista.com/statistics/1035462/poland-forms-of-contact-with-customer-service/
SMSAPI. (2019). Forms of contact provided by brands to customers in Poland in 2018. Statista. Statista Inc.. Accessed: November 09, 2024. https://www.statista.com/statistics/1035462/poland-forms-of-contact-with-customer-service/
SMSAPI. "Forms of Contact Provided by Brands to Customers in Poland in 2018." Statista, Statista Inc., 8 Feb 2019, https://www.statista.com/statistics/1035462/poland-forms-of-contact-with-customer-service/
SMSAPI, Forms of contact provided by brands to customers in Poland in 2018 Statista, https://www.statista.com/statistics/1035462/poland-forms-of-contact-with-customer-service/ (last visited November 09, 2024)
Forms of contact provided by brands to customers in Poland in 2018 [Graph], SMSAPI, February 8, 2019. [Online]. Available: https://www.statista.com/statistics/1035462/poland-forms-of-contact-with-customer-service/
