Coffee shops serve mainly hot and cold coffee specialties and other beverages such as tea. A wide selection of snacks and whole packaged coffee beans usually complete the product range on offer in coffee shops.
Consumers are given the choice between consuming their beverages in house or taking them to drink on the go. Coffee shops serve as a setting for a wide range of occasions: business people getting their morning coffee on the way to work, a lunch time catch-up with friends or just to celebrate coffee culture in general.
The coffee shop market in the United States is highly concentrated. The two coffee chains Starbucks Corporation and Dunkin’ Brands captured over 60 percent of the market share in 2016. Seattle-based Starbucks operated over 13,000 stores in the U.S. in 2016. The total number of stores worldwide amounted to about 25,000.
More statistics and facts on coffeehouse chains