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American customer satisfaction index for smartphone models in the U.S. 2019
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American customer satisfaction index for smartphone models in the U.S. 2019
American customer satisfaction index scores for smartphone models in the United States in 2019*
by Arne Holst,
last edited
Jul 11, 2019
This statistic shows the American customer satisfaction index scores for smartphone models in the United States in 2019. Samsung Galaxy Note 9 received an American customer satisfaction index score of 86 out of 100 in 2019.
American customer satisfaction index scores for smartphone models in the United States in 2019*
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by Arne Holst,
last edited
Jul 11, 2019
This statistic shows the American customer satisfaction index scores for smartphone models in the United States in 2019. Samsung Galaxy Note 9 received an American customer satisfaction index score of 86 out of 100 in 2019.
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- As a Premium user you get access to the detailed source references and background information about this statistic.
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- Release date
- June 2019
- Region
- United States
- Survey time period
- 2019
- Supplementary notes
- * The American Customer Satisfaction Index (ACSI) scores on a 0-100 scale at the national level with 100 being the highest and best possible score. The ACSI is an economic indicator based on modeling of customer evaluations of the quality of goods and services purchased in the United States and produced by both domestic and foreign firms with substantial U.S. market shares. Subjects of investigation are 10 economic sectors, 46 industries (including e-commerce and e-business), more than 400 companies, and various federal or local government services.
Source
- Show sources information
- As a Premium user you get access to the detailed source references and background information about this statistic.
- Show publisher information
- Release date
- June 2019
More information
- Region
- United States
- Survey time period
- 2019
- Supplementary notes
- * The American Customer Satisfaction Index (ACSI) scores on a 0-100 scale at the national level with 100 being the highest and best possible score. The ACSI is an economic indicator based on modeling of customer evaluations of the quality of goods and services purchased in the United States and produced by both domestic and foreign firms with substantial U.S. market shares. Subjects of investigation are 10 economic sectors, 46 industries (including e-commerce and e-business), more than 400 companies, and various federal or local government services.
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Smartphone users in the United States 2010-2023
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Smartphone penetration in the U.S. as share of population 2010-2021
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Smartphone sales value in the United States 2005-2019
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Statistics on "Smartphones in the U.S."
- Users & penetration
The most important statistics
- Number of smartphone users in the United States from 2010 to 2023 (in millions)*Smartphone users in the United States 2010-2023
- Smartphone penetration rate as share of the population in the United States from 2010 to 2021Smartphone penetration in the U.S. as share of population 2010-2021
- Percentage of U.S. Americans owning either a smartphone or another type of cell phone, by age group in 2018Type of mobile phone owned by adults in the United States 2018
- Percentage of U.S. adults who own a smartphone from 2011 to 2019Smartphone ownership in the U.S. 2011-2019
- Share of adults in the United States who owned a smartphone from 2011 to 2018, by genderSmartphone ownership in the U.S. 2011-2018, by gender
- Share of adults in the United States who owned a smartphone from 2011 to 2018, by ethnicitySmartphone ownership in the U.S. 2011-2018, by ethnicity
- Share of adults in the United States who owned a smartphone from 2011 to 2018, by locationSmartphone ownership in the U.S. 2011-2018, by location
- Share of adults in the United States who owned a smartphone from 2011 to 2018, by household incomeSmartphone ownership in the U.S. 2011-2018, by income
- Sales & shipments
The most important statistics
- Smartphone sales value worldwide from 2013 to 2017 (in billion U.S. dollars), by regionGlobal smartphone sales value by region 2013-2017
- Smartphone sales value in North America from 2013 to 2017 (in billion U.S. dollars)North America smartphone sales value 2013-2017
- Smartphone sales in the United States from 2005 to 2019 (in billion U.S. dollars)Smartphone sales value in the United States 2005-2019
- Smartphone unit shipments in North America from 2013 to 2017 (in million units)North America smartphone unit shipments 2013-2017
- Market share
The most important statistics
- Manufacturers' market share of smartphone subscribers in the United States from 2013 and 2019, by month*Share of smartphone subscribers in the United States by manufacturer 2013-2019
- Smartphone shipments' share in North America by vendor from 1Q'15 to 1Q'19Share of smartphone shipments in North America 2015-2019, by vendor
- Manufacturers' market share of smartphone sales in the United States from 2016 to 2018Share of smartphone sales in the United States by vendor 2016-2018
- Share of smartphone models sold in the United States from 2017 to 2019, by modelSmartphone market share in the U.S. 2017-2019, by model
- Smartphone sales share by carrier and brand/manufacturer in the United States in the third quarter of 2017Share of smartphone sales in the U.S. by carrier and manufacturer 2017
- Smartphone sales share by carrier/channel in the United States in 2016 and 2017, by quarterShare of smartphone sales in the U.S. 2016-2017, by carrier
- Subscriber share held by smartphone operating systems in the United States from 2012 to 2019U.S. smartphone subscriber share by operating platform 2012-2019, by month
- Smartphone sales OS market share in the United States from 2013 to 2018, by monthMarket share operating systems U.S. smartphone sales 2013-2018, by month
- Usage & consumer behavior
The most important statistics
- What brand is your (primarily used) smartphone?Popular smartphone brands in the U.S. 2019
- What operating system does your (primarily used) smartphone run on?Smartphone by operating system in the U.S. 2019
- Share of smartphone users by carrier in the United States in the 1st quarter of 2018Smartphone reach by carrier in the United States 1Q'18
- Mobile audience reach of leading smartphone apps in the United States as of May 2019Reach of most popular U.S. smartphone apps 2019
- Retail m-commerce sales via smartphone in the United States from 2018 to 2022 (in billion U.S. dollars)U.S. smartphone retail m-commerce revenue 2018-2022
- Percentage of retail m-commerce sales via smartphone in the United States from 2015 to 2021Share of retail m-commerce sales via smartphone 2015-2021
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Studies
- Smartphone market in Japan
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- Smartphone market in Europe
- Smartphone market in Australia
- Smartphones in the U.S.
- Smartphones in Germany
- Phablets
- Smartphone market in China
- Smartphone users in France
Statistics on "Smartphones in the U.S."
- Number of smartphone users in the United States from 2010 to 2023 (in millions)*
- Smartphone penetration rate as share of the population in the United States from 2010 to 2021
- Percentage of U.S. Americans owning either a smartphone or another type of cell phone, by age group in 2018
- Percentage of U.S. adults who own a smartphone from 2011 to 2019
- Share of adults in the United States who owned a smartphone from 2011 to 2018, by gender
- Share of adults in the United States who owned a smartphone from 2011 to 2018, by ethnicity
- Share of adults in the United States who owned a smartphone from 2011 to 2018, by location
- Share of adults in the United States who owned a smartphone from 2011 to 2018, by household income
- Smartphone sales value worldwide from 2013 to 2017 (in billion U.S. dollars), by region
- Smartphone sales value in North America from 2013 to 2017 (in billion U.S. dollars)
- Smartphone sales in the United States from 2005 to 2019 (in billion U.S. dollars)
- Smartphone unit shipments in North America from 2013 to 2017 (in million units)
- Manufacturers' market share of smartphone subscribers in the United States from 2013 and 2019, by month*
- Smartphone shipments' share in North America by vendor from 1Q'15 to 1Q'19
- Manufacturers' market share of smartphone sales in the United States from 2016 to 2018
- Share of smartphone models sold in the United States from 2017 to 2019, by model
- Smartphone sales share by carrier and brand/manufacturer in the United States in the third quarter of 2017
- Smartphone sales share by carrier/channel in the United States in 2016 and 2017, by quarter
- Subscriber share held by smartphone operating systems in the United States from 2012 to 2019
- Smartphone sales OS market share in the United States from 2013 to 2018, by month
- What brand is your (primarily used) smartphone?
- What operating system does your (primarily used) smartphone run on?
- Share of smartphone users by carrier in the United States in the 1st quarter of 2018
- Mobile audience reach of leading smartphone apps in the United States as of May 2019
- Retail m-commerce sales via smartphone in the United States from 2018 to 2022 (in billion U.S. dollars)
- Percentage of retail m-commerce sales via smartphone in the United States from 2015 to 2021
- American customer satisfaction index scores for cellular telephone/smartphone manufacturers/brands in the United States in 2018 and 2019*
- Market share comparison of Android and iOS in smartphone sales in Germany from January 2012 to June 2019
- Smartphone shipments' share worldwide by vendor from 1Q'15 to 2Q'19
- Sales market share of leading smartphone operating systems in Germany second quarter 2018 and 2019
- Share of the leading smartphone operating systems in the sales volume of smartphones in Germany from January 2012 to June 2019
- Global market share held by leading smartphone vendors from 4th quarter 2009 to 2nd quarter 2019
- Smartphone shipments by vendor worldwide from 4th quarter 2009 to 2nd quarter 2019 (in million units)
- Global smartphone shipments market share by vendor from the 2nd quarter 2014 to the 2nd quarter 2019
- Smartphone shipments worldwide from 4th quarter 2009 to 2nd quarter 2019 (in million units)
- Share of smartphone unit sales to end users by vendor from the 1st quarter of 2016 to the 1st quarter of 2019
- Revenue from smartphone sales in the United States from 2018 to 2023 (in billion U.S. dollars)*
- Global smartphone shipments by vendor from the 2nd quarter 2014 to the 2nd quarter 2019 (in millions)
- Global smartphone shipments forecast from 2010 to 2022 (in million units)
- Share of smartphone shipments worldwide from 2012 to 2018, by vendor
- Vodafone mobile users' overall customer satisfaction levels in the United Kingdom (UK) 2018
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