In 2020, Samsung Galaxy Note 9 received the highest American customer satisfaction index score of 86 out of 100 for smartphone models in the United States.
American customer satisfaction index scores for smartphone models in the United States in 2020*
* The American Customer Satisfaction Index (ACSI) scores on a 0-100 scale at the national level with 100 being the highest and best possible score. The ACSI is an economic indicator based on modeling of customer evaluations of the quality of goods and services purchased in the United States and produced by both domestic and foreign firms with substantial U.S. market shares. Subjects of investigation are 10 economic sectors, 46 industries (including e-commerce and e-business), more than 400 companies, and various federal or local government services.
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ACSI. (May 19, 2020). American customer satisfaction index scores for smartphone models in the United States in 2020* [Graph]. In Statista. Retrieved January 25, 2022, from https://www.statista.com/statistics/1014060/american-customer-satisfaction-index-for-smartphone-models/
ACSI. "American customer satisfaction index scores for smartphone models in the United States in 2020*." Chart. May 19, 2020. Statista. Accessed January 25, 2022. https://www.statista.com/statistics/1014060/american-customer-satisfaction-index-for-smartphone-models/
ACSI. (2020). American customer satisfaction index scores for smartphone models in the United States in 2020*. Statista. Statista Inc.. Accessed: January 25, 2022. https://www.statista.com/statistics/1014060/american-customer-satisfaction-index-for-smartphone-models/
ACSI. "American Customer Satisfaction Index Scores for Smartphone Models in The United States in 2020*." Statista, Statista Inc., 19 May 2020, https://www.statista.com/statistics/1014060/american-customer-satisfaction-index-for-smartphone-models/
ACSI, American customer satisfaction index scores for smartphone models in the United States in 2020* Statista, https://www.statista.com/statistics/1014060/american-customer-satisfaction-index-for-smartphone-models/ (last visited January 25, 2022)
