Mobile voice app experience score in Costa Rica by network 2019

The quality of 3G-only voice apps among mobile users in Costa Rica was approximately ten points lower when compared to 4G networks. The 3G voice apps in the Central American country received a score of 66.5 out of a maximum of 100, while 4G OTT voice services received a score of 76.6.

Mobile voice app experience score in Costa Rica as of August 2019, by network type

Characteristic	Experience score
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Release date

October 2019

More information

Region

Costa Rica

Survey time period

June 1 to August 30, 2019

Special properties

Includes apps such as WhatsApp, Skype, Facebook Messenger etc.

Supplementary notes

Overall sample: Over 57.56 billion data points and 23.8 million devices.

The source adds the following information: "This metric shows the quality of experience for over-the-top (OTT) voice services. This model characterizes the exact relationship between the technical measurements and perceived call quality. Voice App Experience for each operator is calculated on a scale from 0 to 100."

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