According to a survey by Rakuten Insight on online travel agencies (OTA) conducted in November 2020, smartphone was the most popular device for booking tickets or services via an online travel agency, as selected by 80 percent of Vietnamese respondents. Laptop was used by 58 percent of the respondents, followed by desktop.
Devices used for booking tickets or services via an online travel agency in Vietnam as of November 2020
The survey question was: "What device(s) did you use to purchase or book tickets/services on the online travel agency? (choose all answers that apply)"
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Rakuten Insight. (January 14, 2021). Devices used for booking tickets or services via an online travel agency in Vietnam as of November 2020 [Graph]. In Statista. Retrieved July 01, 2022, from https://www.statista.com/statistics/1201341/vietnam-devices-used-for-booking-tickets-or-services-via-an-online-travel-agency/
Rakuten Insight. "Devices used for booking tickets or services via an online travel agency in Vietnam as of November 2020." Chart. January 14, 2021. Statista. Accessed July 01, 2022. https://www.statista.com/statistics/1201341/vietnam-devices-used-for-booking-tickets-or-services-via-an-online-travel-agency/
Rakuten Insight. (2021). Devices used for booking tickets or services via an online travel agency in Vietnam as of November 2020. Statista. Statista Inc.. Accessed: July 01, 2022. https://www.statista.com/statistics/1201341/vietnam-devices-used-for-booking-tickets-or-services-via-an-online-travel-agency/
Rakuten Insight. "Devices Used for Booking Tickets or Services via An Online Travel Agency in Vietnam as of November 2020." Statista, Statista Inc., 14 Jan 2021, https://www.statista.com/statistics/1201341/vietnam-devices-used-for-booking-tickets-or-services-via-an-online-travel-agency/
Rakuten Insight, Devices used for booking tickets or services via an online travel agency in Vietnam as of November 2020 Statista, https://www.statista.com/statistics/1201341/vietnam-devices-used-for-booking-tickets-or-services-via-an-online-travel-agency/ (last visited July 01, 2022)
