Businesses' COVID-19-related changes that will or will not stay

Share of organizations that have experienced specific COVID-19-related changes that believe these changes will or will not stick through the recovery

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Release date

October 2020



Survey time period

July 7 to July 31, 2020

Number of respondents

899 respondents

Special properties

C-level executives and senior managers representing the full range of regions, industries, company sizes, and functional specialities

Method of interview

Online survey

Supplementary notes

* For instance, increased hygiene awareness.
** For instance, automation, artificial intelligence, and advanced analytics.
*** I.e. a different final point of contact with end users.

Note: Respondents who answered"don't know", "not applicable", or "some of the change will stick" were not disclosed by the source.

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