Top customer frustrations with online food delivery UK 2022

Published by Lynn Beyrouthy, Feb 22, 2023
According to a 2022 survey, the leading frustration associated with online food delivery in the United Kingdom was long delivery time, as 30 percent of respondents listed this as an issue. Delivery charges were also a source of frustration for a quarter of UK consumers.

Leading frustrations customers have with online food delivery in the United Kingdom in 2022

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Release date

October 2022

Region

United Kingdom

Survey time period

August 2022

Number of respondents

1,002 respondents

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Online food delivery in the UKOnline food delivery in the U.S.Online food delivery in EuropeImpact of inflation on e-commerceOnline food delivery in France
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