Obstacles in using generative AI when shopping online in the U.S. 2023

Published by Statista Research Department, Apr 22, 2024

In 2023, 36 percent of U.S. consumers believed that generative artificial intelligence (AI) still provided poor quality answers. Another 31 percent of surveyed consumers were concerned about data protection.

Main obstacles in using generative AI to advise shoppers online in the U.S. in 2023

© Statista 2024
Download
Show detailed source information?
Register for free
Already a member?
Log in
Sources

Use Ask Statista Research Service

Release date

November 2023

Region

North America, United States

Survey time period

2023

Number of respondents

2,000 respondents

Citation formats
Access all statistics starting from $2,388 USD yearly *

* For commercial use only

Basic Account

For single users
$0 USD
Always free
Access limited to Free Statistics. Premium Statistics are not included.
  • Free Statistics
Based on your interests

Starter Account

For single users
$199 USD
per month, billed annually 1
Buy now
  • Free Statistics
  • Premium Statistics

    • The statistic on this page is a Premium Statistic and is included in this account.

Professional Account

For teams of up to 5 people
$959 USD
per month, billed annually 1
Buy now
  • Free + Premium Statistics
  • Reports
  • Market Insights

1 All prices do not include sales tax. The account requires an annual contract and will renew after one year to the regular list price.

Compare accounts

Statistics on " Artificial intelligence (AI) in e-commerce "

The most important statistics
The most important statistics
The most important statistics
The most important statistics

Other statistics that may interest you Artificial intelligence (AI) in e-commerce

Overview

4

Level of implementation

6

Business adoption

7

Consumer behavior

8

Further Content: You might find this interesting as well

Topics

Generative artificial intelligence (AI) in businessArtificial intelligence (AI) worldwideArtificial intelligence (AI) in the NordicsArtificial intelligence (AI) in the United StatesGenerative artificial intelligence (AI)
Access all statistics starting from $2,388 USD yearly *

* For commercial use only

Basic Account

For single users
$0 USD
Always free
Access limited to Free Statistics. Premium Statistics are not included.
  • Free Statistics
Based on your interests

Starter Account

For single users
$199 USD
per month, billed annually 1
Buy now
  • Free Statistics
  • Premium Statistics

    • The statistic on this page is a Premium Statistic and is included in this account.

Professional Account

For teams of up to 5 people
$959 USD
per month, billed annually 1
Buy now
  • Free + Premium Statistics
  • Reports
  • Market Insights

1 All prices do not include sales tax. The account requires an annual contract and will renew after one year to the regular list price.

Compare accounts
Learn more about how Statista can support your business.