Revenue of The Wendy's Company worldwide 2009-2019

The Wendy’s Company operates the quick service restaurant (QSR) chain Wendy’s, in 2019 it generated approximately 1.71 billion U.S. dollars in revenue. This figure has decreased by almost one billion U.S. dollars over the past nine years.

Quick service industry increasingly franchised

Despite fluctuations in Wendy’s revenue, the number of restaurants has remained fairly stable over the past seven years, generally amounting to around 6.8 thousand units. In 2019, the restaurant chain operated and franchised total of 6,788 restaurants worldwide. The vast majority of these were franchised - 6,431 to be precise. Only 357 units remain company-operated, as more and more of them were replaced with franchised stores over the past seven years.

How satisfied are the customers?

Wendy’s score on the American customer satisfaction index (ACSI) has been below the industry average over the past five years. The restaurant chain scored 77 points out of a possible 100 points in 2019, showing a similar score as the previous year. Comparatively, sister company Arby’s scored 80 points in 2019, which was above QSR average of 79 points.

Revenue of The Wendy's Company worldwide from 2009 to 2019

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Source

Release date

February 2020

Region

Worldwide

Survey time period

2009 to 2019

Special properties

fiscal year ends on the Sunday closest to December 31.

Supplementary notes

Figures have been rounded.

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