Revenue of Wendy's worldwide 2009-2022
Quick service industry increasingly franchised
Despite fluctuations in Wendy’s revenue, the number of Wendy's restaurants worldwide has remained relatively stable in recent years, generally amounting to around seven thousand units. In 2022, the restaurant chain operated and franchised total of 7,095 restaurants worldwide. The vast majority of these, 6,680, were franchised. Only 415 units remain company-operated.
How satisfied are the customers?
Wendy's score on the American customer satisfaction index (ACSI) remained unchanged from 2021 to 2022. The restaurant chain scored 73 points out of a possible 100 points in 2022. Comparatively, sister company Arby’s scored 76 points in 2022.